We have data on 26 companies that use UseResponse. The companies using UseResponse are most often found in United States and in the Computer Software industry. UseResponse is most often used by companies with 10-50 employees and >1000M dollars in revenue. Our data for UseResponse usage goes back as far as 4 years and 3 months.
|Company||Century 21 Real Estate LLC|
|Company||SPOT Business Systems|
|Century 21 Real Estate LLC||century21.com||United States||>1000M||>10000|
|Traveling Mailbox||travelingmailbox.com||United States||0M-1M||1-10|
|SPOT Business Systems||spotpos.com||United States||1M-10M||10-50|
|cPanel, Inc.||cpanel.net||United States||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, UseResponse has a market share of about 0.1%. Other major and competing products in this category include:
UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud.
Looking at UseResponse customers by industry, we find that Computer Software (20%) and Information Technology and Services (8%) are the largest segments.
31% of UseResponse customers are in United States.
Of all the customers that are using UseResponse, 45% are small (<50 employees), 15% are medium-sized and 17% are large (>1000 employees).
Of all the customers that are using UseResponse, 48% are small (<$50M), 0% are medium-sized and 33% are large (>$1000M).