Companies using Jivochat
We have data on 60,965 companies that use Jivochat. The companies using Jivochat are most often found in Brazil and in the Retail industry. Jivochat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Jivochat usage goes back as far as 4 years and 5 months.
Who uses Jivochat?
| Company | Upwork Global Inc., |
| Website | upwork.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | AgileEngine |
| Website | agileengine.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Diceus |
| Website | diceus.com |
| Country | Ukraine |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | ROCKWOOL |
| Website | rockwool.com |
| Country | Denmark |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Contact Center |
| Website | call-center.su |
| Country | United States |
| Revenue | 0M-1M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Upwork Global Inc., | upwork.com | United States | 200M-1000M | 500-1000 |
| AgileEngine | agileengine.com | United States | 100M-200M | 500-1000 |
| Diceus | diceus.com | Ukraine | 10M-50M | 200-500 |
| ROCKWOOL | rockwool.com | Denmark | >1000M | >10000 |
| Contact Center | call-center.su | United States | 0M-1M | 200-500 |
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Jivochat Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Jivochat has a market share of about 4.0%. Other major and competing products in this category include:
Customer Service Management
What is Jivochat?
Jivochat is an all-in-one business messenger that allows teams to communicate to customers globally though live chat, phone, email and social. The team agent receives all chats, emails and calls in a single application called Jivo app, which reduces the time consumption of fumbling between different windows and it also integrates with other existing services such as slack, pipedrive, wordpress, shopify etc.
Top Industries that use Jivochat
Looking at Jivochat customers by industry, we find that Retail (9%) is the largest segment.
Top Countries that use Jivochat
21% of Jivochat customers are in Brazil, 16% are in Russian Federation and 11% are in United States.
Distribution of companies that use Jivochat based on company size (Employees)
Of all the customers that are using Jivochat, a majority (63%) are small (<50 employees), 12% are large (>1000 employees) and 25% are medium-sized.
Distribution of companies that use Jivochat based on company size (Revenue)
Of all the customers that are using Jivochat, a majority (66%) are small (<$50M), 8% are large (>$1000M) and 18% are medium-sized.
