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Companies using Jivochat

We have data on 55,089 companies that use Jivochat. The companies using Jivochat are most often found in Brazil and in the Retail industry. Jivochat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Jivochat usage goes back as far as 2 years and 6 months.

If you’re interested in the companies that use Jivochat, you may want to check out tawk.to and Zendesk as well.

Who uses Jivochat?

Some of the companies that use Jivochat include:
Company AT&T
Website car-tel.com
Country United States
Revenue >1000M
Company Size 50-200
Company Jain University
Website jainuniversity.ac.in
Country India
Revenue >1000M
Company Size 500-1000
Company Centro Regional de Inovação e Transferência de Tecnologia (Critt UFJF)
Website ufjf.br
Country Brazil
Revenue 1M-10M
Company Size 500-1000
Company BPL Ltd
Website bpl.in
Country India
Revenue 10M-50M
Company Size 200-500
Company Virool, Inc.
Website virool.com
Country United States
Revenue 10M-50M
Company Size 1-10

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Jivochat Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Jivochat has a market share of about 4.2%. Other major and competing products in this category include:

Jivochat
Customer Service Management
Jivochat market share in Customer Service Management is about 4.2%
55,089
Companies using Jivochat
Customer Service Management
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    What is Jivochat?

    Jivochat is an all-in-one business messenger that allows teams to communicate to customers globally though live chat, phone, email and social. The team agent receives all chats, emails and calls in a single application called Jivo app, which reduces the time consumption of fumbling between different windows and it also integrates with other existing services such as slack, pipedrive, wordpress, shopify etc.

    Top Industries that use Jivochat

    Looking at Jivochat customers by industry, we find that Retail (8%) is the largest segment.

    Companies using Jivochat - Distribution by industry

    Top Countries that use Jivochat

    19% of Jivochat customers are in Brazil, 10% are in Russian Federation and 7% are in United States.

    Jivochat customers by country

    Distribution of companies that use Jivochat based on company size (Employees)

    Of all the customers that are using Jivochat, a majority (60%) are small (<50 employees), 12% are large (>1000 employees) and 28% are medium-sized.

    Companies using Jivochat, by size (number of employees)

    Distribution of companies that use Jivochat based on company size (Revenue)

    Of all the customers that are using Jivochat, a majority (62%) are small (<$50M), 9% are large (>$1000M) and 19% are medium-sized.

    Jivochat clients - distribution by company revenue

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