We have data on 793 companies that use TeamSupport. The companies using TeamSupport are most often found in United States and in the Computer Software industry. TeamSupport is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for TeamSupport usage goes back as far as 3 years and 5 months.
|KIPP FOUNDATION||kipp.org||United States||50M-100M||200-500|
|2U Inc||2u.com||United States||200M-1000M||1000-5000|
|Stanley Black & Decker, Inc.||stanleyblackanddecker.com||United States||>1000M||>10000|
|Red Bull GmbH||redbull.com||Austria||>1000M||>10000|
|Jones Lang LaSalle Inc||jll.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, TeamSupport has a market share of about 0.1%. Other major and competing products in this category include:
TeamSupport features include advanced customer service portals, reporting, live chat, ticket automation and escalation, screen recordings, multi-channel support and much more.
Looking at TeamSupport customers by industry, we find that Computer Software (25%) is the largest segment.
65% of TeamSupport customers are in United States and 7% are in United Kingdom.