We have data on 882 companies that use TeamSupport. The companies using TeamSupport are most often found in United States and in the Information Technology and Services industry. TeamSupport is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for TeamSupport usage goes back as far as 5 years and 5 months.
|Company||Red Hat Inc|
|Company||Meta Platforms, Inc|
|Company||Fresenius Medical Care Holdings, Inc.|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, TeamSupport has a market share of about 0.1%. Other major and competing products in this category include:
TeamSupport features include advanced customer service portals, reporting, live chat, ticket automation and escalation, screen recordings, multi-channel support and much more.
Looking at TeamSupport customers by industry, we find that Information Technology and Services (16%) and Computer Software (14%) are the largest segments.
68% of TeamSupport customers are in United States, 5% are in United Kingdom and 5% are in Germany.
Of all the customers that are using TeamSupport, 23% are small (<50 employees), 35% are medium-sized and 41% are large (>1000 employees).
Of all the customers that are using TeamSupport, a majority (50%) are small (<$50M), 35% are large (>$1000M) and 8% are medium-sized.