We have data on 480 companies that use IssueTrak. The companies using IssueTrak are most often found in United States and in the Computer Software industry. IssueTrak is most often used by companies with >10000 employees and 10M-50M dollars in revenue. Our data for IssueTrak usage goes back as far as 5 years and 7 months.
|Company||California State University-Stanislaus|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, IssueTrak has a market share of about 0.1%. Other major and competing products in this category include:
Issuetrak is a fast-paced, agile software company which provides software solutions for issue tracking, workflow, customer support, complaint management, and help desk.
Looking at IssueTrak customers by industry, we find that Computer Software (14%), Higher Education (10%) and Hospital & Health Care (6%) are the largest segments.
85% of IssueTrak customers are in United States.
Of all the customers that are using IssueTrak, 20% are small (<50 employees), 42% are medium-sized and 37% are large (>1000 employees).
Of all the customers that are using IssueTrak, 45% are small (<$50M), 12% are medium-sized and 32% are large (>$1000M).