Companies using CloudIM
We have data on 122 companies that use CloudIM. The companies using CloudIM are most often found in Russian Federation and in the Computer Software industry. CloudIM is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for CloudIM usage goes back as far as 4 years and 4 months.
Who uses CloudIM?
| Company | TRUMPF |
| Website | trumpf.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Webicom |
| Website | webicom.kz |
| Country | Kazakhstan |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | Real East Invest Ltd |
| Website | realeast.su |
| Country | Turkey |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | Expert Solution Servio Software |
| Website | expertsolution.com.ua |
| Country | Ukraine |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | Cubio Rus |
| Website | arroba.ru |
| Country | Russian Federation |
| Revenue | 10M-50M |
| Company Size | 10-50 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| TRUMPF | trumpf.com | United States | >1000M | >10000 |
| Webicom | webicom.kz | Kazakhstan | 1M-10M | 10-50 |
| Real East Invest Ltd | realeast.su | Turkey | 1M-10M | 10-50 |
| Expert Solution Servio Software | expertsolution.com.ua | Ukraine | 1M-10M | 10-50 |
| Cubio Rus | arroba.ru | Russian Federation | 10M-50M | 10-50 |
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CloudIM Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, CloudIM has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is CloudIM?
CloudIM is an Online Consultant suitable for online stores, medium and small businesses that allows to conduct live conversations with website visitors. It helps increase sales by engaging visitors and converting them into customers.
Top Industries that use CloudIM
Looking at CloudIM customers by industry, we find that Computer Software (6%) and Information Technology and Services (5%) are the largest segments.
Top Countries that use CloudIM
57% of CloudIM customers are in Russian Federation, 8% are in Ukraine, 7% are in Kazakhstan, 5% are in Belarus and 5% are in United States.
Distribution of companies that use CloudIM based on company size (Employees)
Of all the customers that are using CloudIM, a majority (54%) are small (<50 employees), 9% are large (>1000 employees) and 33% are medium-sized.
Distribution of companies that use CloudIM based on company size (Revenue)
Of all the customers that are using CloudIM, a majority (65%) are small (<$50M), 20% are large (>$1000M) and 11% are medium-sized.
