Companies using KANA Enterprise
We have data on 47 companies that use KANA Enterprise. The companies using KANA Enterprise are most often found in United States and in the Computer Software industry. KANA Enterprise is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for KANA Enterprise usage goes back as far as 2 years and 11 months.
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Who uses KANA Enterprise?
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| core:workers | coreworkers.dk | Denmark | 1M-10M | 10-50 |
| Asurion, LLC | asurion.com | United States | >1000M | >10000 |
| IT-SCIENT | itscient.com | United States | 200M-1000M | 1000-5000 |
| Lorven Technologies | lorventech.com | United States | 10M-50M | 50-200 |
| Delta Air Lines, Inc. | delta.com | United States | >1000M | >10000 |
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KANA Enterprise Market Share and Competitors in Customer Service Management
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, KANA Enterprise has a market share of about 0.1%. Other major and competing products in this category include:
What is KANA Enterprise?
KANA Enterprise addresses the complex customer service environment facing large commercial enterprises. It provides a platform for integrating disparate systems and supporting continuous business processes for both customers and agents across all channels.
Top Industries that use KANA Enterprise
Looking at KANA Enterprise customers by industry, we find that Computer Software (28%) and Information Technology and Services (9%) are the largest segments.
Top Countries that use KANA Enterprise
69% of KANA Enterprise customers are in United States and 7% are in India.
Distribution of companies that use KANA Enterprise based on company size (Employees)
Distribution of companies that use KANA Enterprise based on company size (Revenue)
