Companies using KANA Enterprise

We have data on 47 companies that use KANA Enterprise. The companies using KANA Enterprise are most often found in United States and in the Computer Software industry. KANA Enterprise is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for KANA Enterprise usage goes back as far as 2 years and 11 months.

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Who uses KANA Enterprise?

Some of the companies that use KANA Enterprise include:
Company Website Country Revenue Company Size
core:workers coreworkers.dk Denmark 1M-10M 10-50
Asurion, LLC asurion.com United States >1000M >10000
IT-SCIENT itscient.com United States 200M-1000M 1000-5000
Lorven Technologies lorventech.com United States 10M-50M 50-200
Delta Air Lines, Inc. delta.com United States >1000M >10000

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KANA Enterprise Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, KANA Enterprise has a market share of about 0.1%. Other major and competing products in this category include:

KANA Enterprise
Customer Service Management
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47
Companies using KANA Enterprise
KANA Enterprise market share in Customer Service Management is about 0.02%
Customer Service Management

What is KANA Enterprise?

KANA Enterprise addresses the complex customer service environment facing large commercial enterprises. It provides a platform for integrating disparate systems and supporting continuous business processes for both customers and agents across all channels.

Top Industries that use KANA Enterprise

Top Industries that use KANA Enterprise

Looking at KANA Enterprise customers by industry, we find that Computer Software (28%) and Information Technology and Services (9%) are the largest segments.

Companies using KANA Enterprise - Distribution by industry

Top Countries that use KANA Enterprise

Top Countries that use KANA Enterprise

69% of KANA Enterprise customers are in United States and 7% are in India.

KANA Enterprise customers by country

Distribution of companies that use KANA Enterprise based on company size (Employees)

Distribution of companies that use KANA Enterprise based on company size (Employees)
Of all the companies that are using KANA Enterprise,12% are small (<50 employees), 29% are medium-sized and 43% are large (>1000 employees).
Companies using KANA Enterprise, by size (number of employees)

Distribution of companies that use KANA Enterprise based on company size (Revenue)

Distribution of companies that use KANA Enterprise based on company size (Revenue)
Of all the companies that are using KANA Enterprise, 32% are small (<$50M), 12% are medium-sized and 40% are large (>$1000M).
KANA Enterprise clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.