We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Natero has a market share of about 0.1%. Other major and competing products in this category include:

Natero is a Customer Success software for B2B SaaS companies that helps Customer Success Managers prevent churn, increase account expansion and manage more customers with less effort. It combines predictive analytics, customer intelligence and workflow management in a unified platform.

Top Industries that use Natero

Top Industries that use Natero

Looking at Natero customers by industry, we find that Computer Software (49%), Information Technology and Services (10%), Internet (6%) and E-Learning (6%) are the largest segments.

Top Countries that use Natero

Top Countries that use Natero

67% of Natero customers are in United States.

Distribution of companies that use Natero based on company size (Employees)

Distribution of companies that use Natero based on company size (Employees)

Of all the customers that are using Natero, a majority (58%) are medium-sized, 11% are large ( >1000 employees) and 13 are small (<50 employees).

Distribution of companies that use Natero based on company size (Revenue)

Distribution of companies that use Natero based on company size (Revenue)

Of all the customers that are using Natero, 48% are small (<$50M), 18% are medium-sized and 18% are large (>$1000M).