We have data on 10 companies that use Customer Care. The companies using Customer Care are most often found in United States and in the Information Technology and Services industry. Customer Care is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Customer Care usage goes back as far as 7 years and 2 months.
Company | AT&T Inc |
Website | att.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Verizon Communications Inc. |
Website | verizon.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Atos SE |
Website | atos.net |
Country | France |
Revenue | >1000M |
Company Size | >10000 |
Company | Hollister |
Website | hollister.com |
Country | United States |
Revenue | >1000M |
Company Size | 1000-5000 |
Company | Fiserv, Inc. |
Website | fiserv.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
AT&T Inc | att.com | United States | >1000M | >10000 |
Verizon Communications Inc. | verizon.com | United States | >1000M | >10000 |
Atos SE | atos.net | France | >1000M | >10000 |
Hollister | hollister.com | United States | >1000M | 1000-5000 |
Fiserv, Inc. | fiserv.com | United States | >1000M | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Customer Care has a market share of about 0.1%. Other major and competing products in this category include:
Customer Care provide exceptional customer care helps you build relationships that improve satisfaction, nurture loyalty, and spur revenue growth. Let Convergys help you deliver a personalized, multichannel customer experience that meets your customer care and business goals while lowering your service costs.
Looking at Customer Care customers by industry, we find that Information Technology and Services (21%) and Telecommunications (11%) are the largest segments.
73% of Customer Care customers are in United States.
Of all the customers that are using Customer Care, a majority (64%) are large (>1000 employees), 0% are small (<50 employees) and 4% are medium-sized.
Of all the customers that are using Customer Care, a majority (75%) are large (>$1000M), 15% are small (<$50M) and 0% are medium-sized.