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Companies using Customer Care

We have data on 10 companies that use Customer Care. The companies using Customer Care are most often found in United States and in the Information Technology and Services industry. Customer Care is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Customer Care usage goes back as far as 6 years and 10 months.

If you’re interested in the companies that use Customer Care, you may want to check out Voxify and Five9 as well.

Who uses Customer Care?

Some of the companies that use Customer Care include:
Company AT&T Inc
Website att.com
Country United States
Revenue >1000M
Company Size >10000
Company Verizon Communications Inc.
Website verizon.com
Country United States
Revenue >1000M
Company Size >10000
Company Bank of America Corporation
Website bankofamerica.com
Country United States
Revenue >1000M
Company Size >10000
Company Hollister
Website hollister.com
Country United States
Revenue >1000M
Company Size 1000-5000
Company Atos SE
Website atos.net
Country France
Revenue >1000M
Company Size >10000

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Customer Care Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Customer Care has a market share of about 0.1%. Other major and competing products in this category include:

Customer Care
Contact Center Management
Customer Care market share in Contact Center Management is about 0.01%
10
Companies using Customer Care
Contact Center Management
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    What is Customer Care?

    Customer Care provide exceptional customer care helps you build relationships that improve satisfaction, nurture loyalty, and spur revenue growth. Let Convergys help you deliver a personalized, multichannel customer experience that meets your customer care and business goals while lowering your service costs.

    Top Industries that use Customer Care

    Looking at Customer Care customers by industry, we find that Information Technology and Services (21%) and Telecommunications (11%) are the largest segments.

    Companies using Customer Care - Distribution by industry

    Top Countries that use Customer Care

    73% of Customer Care customers are in United States.

    Customer Care customers by country

    Distribution of companies that use Customer Care based on company size (Employees)

    Of all the customers that are using Customer Care, a majority (64%) are large (>1000 employees), 0% are small (<50 employees) and 4% are medium-sized.

    Companies using Customer Care, by size (number of employees)

    Distribution of companies that use Customer Care based on company size (Revenue)

    Of all the customers that are using Customer Care, a majority (75%) are large (>$1000M), 15% are small (<$50M) and 0% are medium-sized.

    Customer Care clients - distribution by company revenue

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