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Companies using Smartsupp

We have data on 9,611 companies that use Smartsupp. The companies using Smartsupp are most often found in Czech Republic and in the Retail industry. Smartsupp is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Smartsupp usage goes back as far as 3 years and 7 months.

If you’re interested in the companies that use Smartsupp, you may want to check out tawk.to and Zendesk as well.

Who uses Smartsupp?

Some of the companies that use Smartsupp include:
Company Website Country Revenue Company Size
Rockers Technology rockersinfo.com United States 10M-50M 50-200
Hillsong Church hillsong.com Australia 100M-200M 500-1000
Einhell Germany AG einhell.com Germany 200M-1000M 1000-5000
Bigge Crane and Rigging Co. bigge.com United States 50M-100M 200-500
Jimdo GmbH jimdo.com Germany 10M-50M 50-200

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Smartsupp Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Smartsupp has a market share of about 1.7%. Other major and competing products in this category include:

Smartsupp
Customer Service Management
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9,611
Companies using Smartsupp
Smartsupp market share in Customer Service Management is about 1.71%
Customer Service Management

What is Smartsupp?

Smartsupp is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales.

Top Industries that use Smartsupp

Top Industries that use Smartsupp

Looking at Smartsupp customers by industry, we find that Retail (9%) is the largest segment.

Companies using Smartsupp - Distribution by industry

Top Countries that use Smartsupp

Top Countries that use Smartsupp

14% of Smartsupp customers are in Czech Republic, 9% are in Spain and 6% are in Italy.

Smartsupp customers by country

Distribution of companies that use Smartsupp based on company size (Employees)

Distribution of companies that use Smartsupp based on company size (Employees)
Of all the customers that are using Smartsupp,48% are small (<50 employees), 29% are medium-sized and 24% are large (>1000 employees).
Companies using Smartsupp, by size (number of employees)

Distribution of companies that use Smartsupp based on company size (Revenue)

Distribution of companies that use Smartsupp based on company size (Revenue)
Of all the customers that are using Smartsupp, a majority (65%) are small (<$50M), 9% are large (>$1000M) and 18% are medium-sized.
Smartsupp clients - distribution by company revenue

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