We have data on 9,595 companies that use Smartsupp. The companies using Smartsupp are most often found in Czech Republic and in the Retail industry. Smartsupp is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Smartsupp usage goes back as far as 4 years and 4 months.
|Company||THOUGHTWAVE SOFTWARE AND SOLUTIONS INC|
|Company||Bigge Crane and Rigging Co.|
|ueni ltd||ueni.com||United Kingdom||10M-50M||50-200|
|THOUGHTWAVE SOFTWARE AND SOLUTIONS INC||thoughtwavesoft.com||United States||1M-10M||50-200|
|Rockers Technology||rockersinfo.com||United States||10M-50M||50-200|
|Bigge Crane and Rigging Co.||bigge.com||United States||50M-100M||200-500|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Smartsupp has a market share of about 1.7%. Other major and competing products in this category include:
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Looking at Smartsupp customers by industry, we find that Retail (13%) and Information Technology and Services (5%) are the largest segments.
17% of Smartsupp customers are in Czech Republic, 9% are in Spain, 8% are in Italy, 6% are in Netherlands, 6% are in Poland and 5% are in United States.
Of all the customers that are using Smartsupp, a majority (68%) are small (<50 employees), 6% are large (>1000 employees) and 26% are medium-sized.
Of all the customers that are using Smartsupp, a majority (65%) are small (<$50M), 9% are large (>$1000M) and 18% are medium-sized.