Companies using Smartsupp
We have found 6,847 companies that use Smartsupp. The companies using Smartsupp are most often found in Czech Republic and in the Retail industry. Smartsupp is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Smartsupp usage goes back as far as 2 years and 8 months.
Did you know that Smartsupp customers are also likely to use Google Analytics and Google Apps?
Who uses Smartsupp?
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Einhell Germany AG | einhell.com | Germany | 200M-1000M | 1000-5000 |
| Ceska Pojistovna AS | ceskapojistovna.cz | Czech Republic | 200M-1000M | 1000-5000 |
| TVC Mall | tvc-mall.com | China | 100M-200M | 500-1000 |
| Citadele banka | citadele.lv | Latvia | >1000M | 5000-10000 |
| AIESEC Australia | aiesecaustralia.org | Australia | 200M-1000M | 1000-5000 |
Targeting by install base boosts your number of qualified accounts
Smartsupp Market Share and Competitors in Customer Service Management
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Smartsupp has a market share of about 2.2%. Other major and competing products in this category include:
What is Smartsupp?
Smartsupp is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales.
Top Industries that use Smartsupp
Looking at Smartsupp customers by industry, we find that Retail (11%) is the largest segment.
| Industry | Number of companies |
|---|---|
| Retail | 709 |
| Information Technology and Services | 312 |
| Automotive | 285 |
| Real Estate | 202 |
| Marketing and Advertising | 195 |
| Computer Software | 176 |
| Wholesale | 175 |
| Hospitality | 154 |
| Internet | 149 |
| Leisure, Travel & Tourism | 129 |
Top Countries that use Smartsupp
17% of Smartsupp customers are in Czech Republic, 9% are in Spain, 7% are in Netherlands, 6% are in Italy and 5% are in United States.
| Country | Number of companies |
|---|---|
| Czech Republic | 1136 |
| Spain | 582 |
| Netherlands | 467 |
| Italy | 372 |
| United States | 335 |
| Poland | 274 |
| France | 225 |
| United Kingdom | 224 |
| Germany | 216 |
| Brazil | 164 |
Distribution of companies that use Smartsupp based on company size (Employees)
| Employees | Number of companies |
|---|---|
| 10-50 Employees | 1529 |
| 1-10 Employees | 1337 |
| 50-200 Employees | 417 |
| 200-500 Employees | 106 |
| 500-1000 Employees | 27 |
| 1000-5000 Employees | 15 |
| 5000-10000 Employees | 3 |
Distribution of companies that use Smartsupp based on company size (Revenue)
| Revenue (in USD) | Number of companies |
|---|---|
| 1M-10M | 1840 |
| 0M-1M | 1167 |
| 10M-50M | 349 |
| 50M-100M | 59 |
| 200M-1000M | 15 |
| 100M-200M | 14 |
| >1000M | 2 |
