We have found 291 companies that use SAP Contact Center. The companies using SAP Contact Center are most often found in United States and in the Computer Software industry. SAP Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for SAP Contact Center usage goes back as far as 2 years and 4 months.
|Home Depot Inc||homedepot.com||United States||>1000M||>10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, SAP Contact Center has a market share of about 0.3%. Other major and competing products in this category include:
Improve customer service across call, e-mail, and Web channels - even when volume is high and resources are distributed. SAP Contact Center software can help you seamlessly queue, prioritize, and route customer contacts.
Looking at SAP Contact Center customers by industry, we find that Computer Software (17%) and Information Technology and Services (11%) are the largest segments.
|Industry||Number of companies|
|Information Technology and Services||32|
|Oil & Energy||8|
|Food & Beverages||6|
28% of SAP Contact Center customers are in United States, 6% are in India, 6% are in Finland and 5% are in Spain.
|Country||Number of companies|
|Employees||Number of companies|
|Revenue (in USD)||Number of companies|