Companies using SAP Contact Center

We have found 277 companies that use SAP Contact Center. The companies using SAP Contact Center are most often found in United States and in the Computer Software industry. SAP Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for SAP Contact Center usage goes back as far as 2 years and 8 months.

Did you know that SAP Contact Center customers are also likely to use Voxify and Five9?

Who uses SAP Contact Center?

List of the top companies using SAP Contact Center :
Company Website Country Revenue Company Size
Baylor College of Medicine bcm.edu United States >1000M >10000
Sanoma Oyj sanoma.com Finland >1000M 1000-5000
XpertTech xperttech.com United States 10M-50M 50-200
Tech Data Corporation techdata.com United States >1000M >10000
Whitehall Resources Limited whitehallresources.co.uk United Kingdom 10M-50M 50-200

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SAP Contact Center Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, SAP Contact Center has a market share of about 0.4%. Other major and competing products in this category include:

SAP Contact Center
Contact Center Management
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277
Companies using SAP Contact Center
SAP Contact Center market share in Contact Center Management is about 0.36%
Contact Center Management

What is SAP Contact Center?

Improve customer service across call, e-mail, and Web channels - even when volume is high and resources are distributed. SAP Contact Center software can help you seamlessly queue, prioritize, and route customer contacts.

Top Industries that use SAP Contact Center

Top Industries that use SAP Contact Center

Looking at SAP Contact Center customers by industry, we find that Computer Software (20%) and Information Technology and Services (10%) are the largest segments.

Companies using SAP Contact Center - Distribution by industry
Companies that use SAP Contact Center, by industry :
Industry Number of companies
Computer Software 56
Information Technology and Services 27
Telecommunications 13
Utilities 13
Retail 9
Oil & Energy 8
Computer Hardware 8
Chemicals 8
Construction 8
Wholesale 5

Top Countries that use SAP Contact Center

Top Countries that use SAP Contact Center

30% of SAP Contact Center customers are in United States, 7% are in India and 6% are in Finland.

SAP Contact Center customers by country
Companies that use SAP Contact Center, by country :
Country Number of companies
United States 84
India 21
Finland 18
Spain 14
United Kingdom 13
Germany 10
South Africa 9
France 8
Netherlands 8
Poland 7

Distribution of companies that use SAP Contact Center based on company size (Employees)

Distribution of companies that use SAP Contact Center based on company size (Employees)
Of all the companies that are using SAP Contact Center,a majority (54%) are large (>1000 employees), 16% are small (<50 employees) and 27% are medium-sized.
Companies using SAP Contact Center, by size (number of employees)
Companies that use SAP Contact Center, by employees :
Employees Number of companies
1-10 Employees 5
10-50 Employees 23
50-200 Employees 20
200-500 Employees 16
500-1000 Employees 13
1000-5000 Employees 24
5000-10000 Employees 12
>10000 Employees 88

Distribution of companies that use SAP Contact Center based on company size (Revenue)

Distribution of companies that use SAP Contact Center based on company size (Revenue)
Of all the companies that are using SAP Contact Center, a majority (52%) are large (>$1000M), 26% are small (<$50M) and 14% are medium-sized.
SAP Contact Center clients - distribution by company revenue
Companies that use SAP Contact Center, by revenue :
Revenue (in USD) Number of companies
0M-1M 6
1M-10M 29
10M-50M 25
50M-100M 12
100M-200M 9
200M-1000M 25
>1000M 102

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.