Companies using SAP Contact Center
We have data on 327 companies that use SAP Contact Center. The companies using SAP Contact Center are most often found in United States and in the Information Technology and Services industry. SAP Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for SAP Contact Center usage goes back as far as 6 years and 7 months.
Who uses SAP Contact Center?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Fujitsu Ltd |
| Website | fujitsu.com |
| Country | Japan |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | TSI |
| Website | tsi.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 1000-5000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | TSI |
| Website | tsiva.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| Fujitsu Ltd | fujitsu.com | Japan | >1000M | >10000 |
| TSI | tsi.com | United States | 100M-200M | 1000-5000 |
| Wipro Ltd | wipro.com | India | >1000M | >10000 |
| TSI | tsiva.com | United States | 1M-10M | 10-50 |
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SAP Contact Center Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, SAP Contact Center has a market share of about 0.4%. Other major and competing products in this category include:
Contact Center Management
What is SAP Contact Center?
Improve customer service across call, e-mail, and Web channels - even when volume is high and resources are distributed. SAP Contact Center software can help you seamlessly queue, prioritize, and route customer contacts.
Top Industries that use SAP Contact Center
Looking at SAP Contact Center customers by industry, we find that Information Technology and Services (21%) and Computer Software (6%) are the largest segments.
Top Countries that use SAP Contact Center
32% of SAP Contact Center customers are in United States and 6% are in India.
Distribution of companies that use SAP Contact Center based on company size (Employees)
Of all the customers that are using SAP Contact Center, a majority (59%) are large (>1000 employees), 12% are small (<50 employees) and 26% are medium-sized.
Distribution of companies that use SAP Contact Center based on company size (Revenue)
Of all the customers that are using SAP Contact Center, a majority (62%) are large (>$1000M), 24% are small (<$50M) and 12% are medium-sized.
