Companies using SAP Contact Center

We have found 291 companies that use SAP Contact Center. The companies using SAP Contact Center are most often found in United States and in the Computer Software industry. SAP Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for SAP Contact Center usage goes back as far as 2 years and 4 months.

Did you know that SAP Contact Center customers are also likely to use Zendesk and tawk.to?

Who uses SAP Contact Center?

List of the top companies using SAP Contact Center :
Company Website Country Revenue Company Size
Home Depot Inc homedepot.com United States >1000M >10000
Bosch Group bosch.com Germany >1000M >10000

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SAP Contact Center Market Share and Competitors in Contact Center Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, SAP Contact Center has a market share of about 0.3%. Other major and competing products in this category include:

SAP Contact Center
Contact Center Management
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291
Companies using SAP Contact Center
SAP Contact Center market share in Contact Center Management is about 0.3%
Contact Center Management

What is SAP Contact Center?

Improve customer service across call, e-mail, and Web channels - even when volume is high and resources are distributed. SAP Contact Center software can help you seamlessly queue, prioritize, and route customer contacts.

Top Industries that use SAP Contact Center

Top Industries that use SAP Contact Center

Looking at SAP Contact Center customers by industry, we find that Computer Software (17%) and Information Technology and Services (11%) are the largest segments.

Companies using SAP Contact Center - Distribution by industry
Companies that use SAP Contact Center, by industry :
Industry Number of companies
Computer Software 49
Information Technology and Services 32
Telecommunications 13
Utilities 12
Retail 11
Construction 9
Oil & Energy 8
Computer Hardware 8
Chemicals 7
Food & Beverages 6

Top Countries that use SAP Contact Center

Top Countries that use SAP Contact Center

28% of SAP Contact Center customers are in United States, 6% are in India, 6% are in Finland and 5% are in Spain.

SAP Contact Center customers by country
Companies that use SAP Contact Center, by country :
Country Number of companies
United States 83
India 19
Finland 17
Spain 15
United Kingdom 13
Germany 10
South Africa 9
France 8
Netherlands 8
Poland 7

Distribution of companies that use SAP Contact Center based on company size (Employees)

Distribution of companies that use SAP Contact Center based on company size (Employees)
Of all the companies that are using SAP Contact Center,a majority (51%) are large (>1000 employees), 18% are small (<50 employees) and 27% are medium-sized.
Companies using SAP Contact Center, by size (number of employees)
Companies that use SAP Contact Center, by employees :
Employees Number of companies
>10000 Employees 81
10-50 Employees 29
1000-5000 Employees 26
50-200 Employees 19
200-500 Employees 18
500-1000 Employees 15
5000-10000 Employees 13
1-10 Employees 5

Distribution of companies that use SAP Contact Center based on company size (Revenue)

Distribution of companies that use SAP Contact Center based on company size (Revenue)
Of all the companies that are using SAP Contact Center, 29% are small (<$50M), 14% are medium-sized and 49% are large (>$1000M).
SAP Contact Center clients - distribution by company revenue
Companies that use SAP Contact Center, by revenue :
Revenue (in USD) Number of companies
>1000M 93
1M-10M 38
200M-1000M 31
10M-50M 24
50M-100M 13
100M-200M 8
0M-1M 6

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.
Delivery in one day or less.