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Companies using SAP Contact Center

We have data on 414 companies that use SAP Contact Center. The companies using SAP Contact Center are most often found in United States and in the Information Technology and Services industry. SAP Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for SAP Contact Center usage goes back as far as 5 years and 2 months.

If you’re interested in the companies that use SAP Contact Center, you may want to check out Voxify and Five9 as well.

Who uses SAP Contact Center?

Some of the companies that use SAP Contact Center include:
Company TSI
Website tsiva.com
Country United States
Revenue 1M-10M
Company Size 10-50

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SAP Contact Center Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, SAP Contact Center has a market share of about 0.3%. Other major and competing products in this category include:

SAP Contact Center
Contact Center Management
SAP Contact Center market share in Contact Center Management is about 0.34%
414
Companies using SAP Contact Center
Contact Center Management
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    What is SAP Contact Center?

    Improve customer service across call, e-mail, and Web channels - even when volume is high and resources are distributed. SAP Contact Center software can help you seamlessly queue, prioritize, and route customer contacts.

    Top Industries that use SAP Contact Center

    Looking at SAP Contact Center customers by industry, we find that Information Technology and Services (22%) and Food & Beverages (5%) are the largest segments.

    Companies using SAP Contact Center - Distribution by industry

    Top Countries that use SAP Contact Center

    35% of SAP Contact Center customers are in United States, 5% are in India and 5% are in Spain.

    SAP Contact Center customers by country

    Distribution of companies that use SAP Contact Center based on company size (Employees)

    Of all the customers that are using SAP Contact Center, a majority (60%) are large (>1000 employees), 13% are small (<50 employees) and 26% are medium-sized.

    Companies using SAP Contact Center, by size (number of employees)

    Distribution of companies that use SAP Contact Center based on company size (Revenue)

    Of all the customers that are using SAP Contact Center, a majority (54%) are large (>$1000M), 33% are small (<$50M) and 6% are medium-sized.

    SAP Contact Center clients - distribution by company revenue

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    Customize SAP Contact Center users by location, employees, revenue, industry, and more.

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