We have data on 99 companies that use Whatfix. The companies using Whatfix are most often found in United States and in the Computer Software industry. Whatfix is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Whatfix usage goes back as far as 4 years and 3 months.
|Company||Knowlarity Communications Pvt. Ltd.|
|Company||AMERICAN ACADEMY OF PHYSICIAN ASSISTANTS INC|
|Snow Companies||snow-companies.com||United States||50M-100M||200-500|
|Envision LLC||envision.com||United States||10M-50M||200-500|
|Knowlarity Communications Pvt. Ltd.||knowlarity.com||India||50M-100M||500-1000|
|AMERICAN ACADEMY OF PHYSICIAN ASSISTANTS INC||aapa.org||United States||10M-50M||50-200|
|Various, Inc.||various.com||United States||50M-100M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Whatfix has a market share of about 0.1%. Other major and competing products in this category include:
Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.
Looking at Whatfix customers by industry, we find that Computer Software (29%) and Information Technology and Services (9%) are the largest segments.
65% of Whatfix customers are in United States and 11% are in India.
Of all the customers that are using Whatfix, 20% are small (<50 employees), 44% are medium-sized and 28% are large (>1000 employees).
Of all the customers that are using Whatfix, 36% are small (<$50M), 22% are medium-sized and 32% are large (>$1000M).