We have data on 54 companies that use Whatfix. The companies using Whatfix are most often found in United States and in the Computer Software industry. Whatfix is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Whatfix usage goes back as far as 3 years and 1 months.
|FHI 360||fhi360.org||United States||200M-1000M||1000-5000|
|PEW CHARITABLE TRUSTS||pewtrusts.org||United States||200M-1000M||500-1000|
|Snow Companies||snow-companies.com||United States||50M-100M||200-500|
|MANAGERPLUS SOLUTIONS, LLC||managerplus.com||United States||10M-50M||50-200|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Whatfix has a market share of about 0.1%. Other major and competing products in this category include:
Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.
Looking at Whatfix customers by industry, we find that Computer Software (34%) and Information Technology and Services (10%) are the largest segments.
62% of Whatfix customers are in United States and 14% are in India.