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Companies using Whatfix

We have data on 833 companies that use Whatfix. The companies using Whatfix are most often found in United States and in the Information Technology and Services industry. Whatfix is most often used by companies with 1-10 employees and >1000M dollars in revenue. Our data for Whatfix usage goes back as far as 7 years and 4 months.

If you’re interested in the companies that use Whatfix, you may want to check out tawk.to and Zendesk as well.

Who uses Whatfix?

Some of the companies that use Whatfix include:
Company Accenture PLC
Website accenture.com
Country Ireland
Revenue >1000M
Company Size >10000
Company Cognizant Technology Solutions Corp
Website cognizant.com
Country United States
Revenue >1000M
Company Size >10000
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company International Business Machines Corporation
Website ibm.com
Country United States
Revenue >1000M
Company Size >10000
Company Wipro Ltd
Website wipro.com
Country India
Revenue >1000M
Company Size >10000

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Whatfix Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Whatfix has a market share of about 0.1%. Other major and competing products in this category include:

Whatfix
Customer Service Management
Whatfix market share in Customer Service Management is about 0.05%
833
Companies using Whatfix
Customer Service Management
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    What is Whatfix?

    Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.

    Top Industries that use Whatfix

    Looking at Whatfix customers by industry, we find that Information Technology and Services (7%) and Computer Software (6%) are the largest segments.

    Companies using Whatfix - Distribution by industry

    Top Countries that use Whatfix

    79% of Whatfix customers are in United States.

    Whatfix customers by country

    Distribution of companies that use Whatfix based on company size (Employees)

    Of all the customers that are using Whatfix, 40% are small (<50 employees), 28% are medium-sized and 32% are large (>1000 employees).

    Companies using Whatfix, by size (number of employees)

    Distribution of companies that use Whatfix based on company size (Revenue)

    Of all the customers that are using Whatfix, 45% are small (<$50M), 11% are medium-sized and 32% are large (>$1000M).

    Whatfix clients - distribution by company revenue

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