Companies using Whatfix
We have data on 427 companies that use Whatfix. The companies using Whatfix are most often found in United States and in the Information Technology and Services industry. Whatfix is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Whatfix usage goes back as far as 5 years and 7 months.
Who uses Whatfix?
| Company | American Academy of PAs |
| Website | aapa.org |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | ROBLOX |
| Website | roblox.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| American Academy of PAs | aapa.org | United States | 10M-50M | 50-200 |
| ROBLOX | roblox.com | United States | 200M-1000M | 1000-5000 |
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Whatfix Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Whatfix has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Whatfix?
Whatfix is a platform to create interactive guides, which helps businesses reduce support queries and improve user on-boarding.
Top Industries that use Whatfix
Looking at Whatfix customers by industry, we find that Information Technology and Services (20%), Computer Software (15%) and Internet (6%) are the largest segments.
Top Countries that use Whatfix
69% of Whatfix customers are in United States and 10% are in India.
Distribution of companies that use Whatfix based on company size (Employees)
Of all the customers that are using Whatfix, 14% are small (<50 employees), 32% are medium-sized and 48% are large (>1000 employees).
Distribution of companies that use Whatfix based on company size (Revenue)
Of all the customers that are using Whatfix, 34% are small (<$50M), 16% are medium-sized and 40% are large (>$1000M).
