Companies using HelpSpot

We have data on 149 companies that use HelpSpot. The companies using HelpSpot are most often found in United States and in the Computer Software industry. HelpSpot is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for HelpSpot usage goes back as far as 2 years and 11 months.

If you’re interested in the companies that use HelpSpot, you may want to check out Zendesk and LiveChat as well.

Who uses HelpSpot?

Some of the companies that use HelpSpot include:
Company Website Country Revenue Company Size
Warner Music Group wmg.com United States 200M-1000M 1000-5000
Associations, Inc. associaonline.com United States >1000M >10000
Infusion Development Corporation infusion.com United States 50M-100M 500-1000
MeUndies meundies.com United States 10M-50M 50-200
Sony Music Entertainment Inc. sonymusic.com United States 200M-1000M 1000-5000

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HelpSpot Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, HelpSpot has a market share of about 0.1%. Other major and competing products in this category include:

HelpSpot
Customer Service Management
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149
Companies using HelpSpot
HelpSpot market share in Customer Service Management is about 0.05%
Customer Service Management

What is HelpSpot?

HelpSpot is on-premise or hosted help desk software. By connecting your forms to HelpSpot, you can quickly add new tickets to your account every time a customer submits your form. With the ability to add additional information to submitted tickets, you can easily review issues, establish priority, and assign them to your team members.

Top Industries that use HelpSpot

Top Industries that use HelpSpot

Looking at HelpSpot customers by industry, we find that Computer Software (22%) and Higher Education (12%) are the largest segments.

Companies using HelpSpot - Distribution by industry

Top Countries that use HelpSpot

Top Countries that use HelpSpot

73% of HelpSpot customers are in United States.

HelpSpot customers by country

Distribution of companies that use HelpSpot based on company size (Employees)

Distribution of companies that use HelpSpot based on company size (Employees)
Of all the companies that are using HelpSpot,16% are small (<50 employees), 48% are medium-sized and 30% are large (>1000 employees).
Companies using HelpSpot, by size (number of employees)

Distribution of companies that use HelpSpot based on company size (Revenue)

Distribution of companies that use HelpSpot based on company size (Revenue)
Of all the companies that are using HelpSpot, 42% are small (<$50M), 20% are medium-sized and 26% are large (>$1000M).
HelpSpot clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.