We have data on 24 companies that use Verint Express. The companies using Verint Express are most often found in United States and in the Information Technology and Services industry. Verint Express is most often used by companies with 1000-5000 employees and 50M-100M dollars in revenue. Our data for Verint Express usage goes back as far as 4 years and 10 months.
|Company||Virgin Pulse, Inc.|
|Virgin Pulse, Inc.||virginpulse.com||United States||50M-100M||1000-5000|
|Harrods Limited||harrods.com||United Kingdom||>1000M||1000-5000|
|1-800-Flowers.Com Inc||1800flowers.com||United States||>1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Verint Express has a market share of about 0.1%. Other major and competing products in this category include:
Verint Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, email, chat, and social interactions, all with an integrated knowledge base. You decide what's right for you now and for your expansion over time. Its all-in-one design means that all the pieces work together for experiences that are complete, consistent and contextual.
Looking at Verint Express customers by industry, we find that Information Technology and Services (17%) and Retail (9%) are the largest segments.
38% of Verint Express customers are in United States and 26% are in Netherlands.
Of all the customers that are using Verint Express, 9% are small (<50 employees), 27% are medium-sized and 35% are large (>1000 employees).
Of all the customers that are using Verint Express, 26% are small (<$50M), 26% are medium-sized and 22% are large (>$1000M).