We have data on 246 companies that use Aspect Call Center. The companies using Aspect Call Center are most often found in United States and in the Information Technology and Services industry. Aspect Call Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Aspect Call Center usage goes back as far as 5 years and 2 months.
|Company||Cox Communications, Inc.|
|Cox Communications, Inc.||cox.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Aspect Call Center has a market share of about 0.2%. Other major and competing products in this category include:
Aspect Call Center offers next-generation call center services, contact center solutions, and workforce optimization for your contact center.
Looking at Aspect Call Center customers by industry, we find that Information Technology and Services (18%), Financial Services (13%), Computer Software (9%) and Telecommunications (7%) are the largest segments.
78% of Aspect Call Center customers are in United States.
Of all the customers that are using Aspect Call Center, a majority (59%) are large (>1000 employees), 12% are small (<50 employees) and 25% are medium-sized.
Of all the customers that are using Aspect Call Center, a majority (55%) are large (>$1000M), 32% are small (<$50M) and 7% are medium-sized.