We have data on 25 companies that use LiveLOOK. The companies using LiveLOOK are most often found in United States and in the Computer Software industry. LiveLOOK is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for LiveLOOK usage goes back as far as 2 years and 10 months.
|hibu Inc.||hibu.com||United States||>1000M||>10000|
|Fusion Capital Management, LLC||fusion-ge.com||United States||1M-10M||10-50|
|Stream Global Services, Inc.||stream.com||United States||>1000M||>10000|
|BGL Group Limited||bglgroup.co.uk||United Kingdom||200M-1000M||1000-5000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, LiveLOOK has a market share of about 0.1%. Other major and competing products in this category include:
LiveLOOK is a leading provider of cloud-based, real-time visual collaboration with innovative technology for co-browsing and screen sharing that improves the quality of customer interactions. LiveLOOK's co-browse technology enables customer service and sales agents to collaborate and visually guide consumers through web and mobile environments to resolve issues effectively and improve quality of buying decisions.
Looking at LiveLOOK customers by industry, we find that Computer Software (17%), Financial Services (13%) and Banking (13%) are the largest segments.
77% of LiveLOOK customers are in United States.