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Companies using Medallia

We have data on 2,140 companies that use Medallia. The companies using Medallia are most often found in United States and in the Hospitality industry. Medallia is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Medallia usage goes back as far as 6 years and 10 months.

If you’re interested in the companies that use Medallia, you may want to check out IBM Tealeaf and iPerceptions as well.

Who uses Medallia?

Some of the companies that use Medallia include:
Company BLUE CROSS BLUE SHIELD ASSOCIATION
Website bcbs.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Blackfriars Group
Website blackfriarsgroup.com
Country United Kingdom
Revenue 1M-10M
Company Size >10000
Company Lenovo Group Ltd
Website lenovo.com.cn
Country China
Revenue >1000M
Company Size 1000-5000

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Medallia Market Share and Competitors in Customer Experience Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Medallia has a market share of about 4.2%. Other major and competing products in this category include:

Medallia
Customer Experience Management
Medallia market share in Customer Experience Management is about 4.17%
2,140
Companies using Medallia
Customer Experience Management
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    What is Medallia?

    Medallia provides Software-as-a-Service (SaaS) Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) software and services to hospitality, retail, financial services, high-tech, and business-to-business (B2B) companies in the United States and internationally.

    Top Industries that use Medallia

    Looking at Medallia customers by industry, we find that Hospitality (26%), Information Technology and Services (7%) and Computer Software (7%) are the largest segments.

    Companies using Medallia - Distribution by industry

    Top Countries that use Medallia

    66% of Medallia customers are in United States and 6% are in United Kingdom.

    Medallia customers by country

    Distribution of companies that use Medallia based on company size (Employees)

    Of all the customers that are using Medallia, 20% are small (<50 employees), 37% are medium-sized and 42% are large (>1000 employees).

    Companies using Medallia, by size (number of employees)

    Distribution of companies that use Medallia based on company size (Revenue)

    Of all the customers that are using Medallia, 48% are small (<$50M), 8% are medium-sized and 36% are large (>$1000M).

    Medallia clients - distribution by company revenue

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