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Companies using Medallia

We have data on 3,061 companies that use Medallia. The companies using Medallia are most often found in United States and in the Hospitality industry. Medallia is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Medallia usage goes back as far as 8 years and 1 months.

If you’re interested in the companies that use Medallia, you may want to check out IBM Tealeaf and Gorgias as well.

Who uses Medallia?

Some of the companies that use Medallia include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company HTS Inc. Consultants
Website htshouston.com
Country United States
Revenue 10M-50M
Company Size 500-1000
Company The North Face
Website thenorthface.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company eBay Inc.
Website ebay.com
Country United States
Revenue >1000M
Company Size >10000
Company NetSuite
Website netsuite.com
Country United States
Revenue >1000M
Company Size >10000

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Medallia Market Share and Competitors in Customer Experience Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Medallia has a market share of about 3.3%. Other major and competing products in this category include:

Medallia
Customer Experience Management
Medallia market share in Customer Experience Management is about 3.34%
3,061
Companies using Medallia
Customer Experience Management
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    What is Medallia?

    Medallia provides Software-as-a-Service (SaaS) Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) software and services to hospitality, retail, financial services, high-tech, and business-to-business (B2B) companies in the United States and internationally.

    Top Industries that use Medallia

    Looking at Medallia customers by industry, we find that Hospitality (21%), Computer Software (7%), Information Technology and Services (7%) and Retail (6%) are the largest segments.

    Companies using Medallia - Distribution by industry

    Top Countries that use Medallia

    62% of Medallia customers are in United States and 6% are in United Kingdom.

    Medallia customers by country

    Distribution of companies that use Medallia based on company size (Employees)

    Of all the customers that are using Medallia, 20% are small (<50 employees), 34% are medium-sized and 45% are large (>1000 employees).

    Companies using Medallia, by size (number of employees)

    Distribution of companies that use Medallia based on company size (Revenue)

    Of all the customers that are using Medallia, 36% are small (<$50M), 15% are medium-sized and 44% are large (>$1000M).

    Medallia clients - distribution by company revenue

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