We have data on 1,279 companies that use Medallia. The companies using Medallia are most often found in United States and in the Hospitality industry. Medallia is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Medallia usage goes back as far as 4 years and 10 months.
|G6 Hospitality LLC||g6hospitality.com||United States||>1000M||>10000|
|BNP Media, Inc.||bnpmedia.com||United States||50M-100M||500-1000|
|Hyatt Hotels Corporation||hyatt.com||United States||>1000M||>10000|
|Jones Lang LaSalle Inc||jll.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Medallia has a market share of about 6.6%. Other major and competing products in this category include:
Medallia provides Software-as-a-Service (SaaS) Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) software and services to hospitality, retail, financial services, high-tech, and business-to-business (B2B) companies in the United States and internationally.
Looking at Medallia customers by industry, we find that Hospitality (21%), Computer Software (12%) and Retail (7%) are the largest segments.
62% of Medallia customers are in United States and 5% are in United Kingdom.