Customer Experience Management products and their install base

In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship. This interaction is made up of three parts: the customer journey, the brand touchpoints the customer interacts with, and the environments the customer experiences (including digital environment) during their experience. A good customer experience means that the individual's experience during all points of contact matches the individual's expectations.

At enlyft, we use sophisticated, patent-pending algorithms to track the use of various Customer Experience Management products and technologies. We track 37 products in the Customer Experience Management category, and have found 34,639 companies using these products.

Target customers using Customer Experience Management products to accomplish your sales and marketing goals.

Customize Customer Experience Management users by location, employees, revenue, industry, and more.

Delivery in one day or less.

Get targeted set of companies that use Customer Experience Management products

Product	Install base (# of companies we found using this product)	Market Share (%)
IBM Tealeaf	7,851	22%
iPerceptions	4,703	13%
AutoAlert	3,462	9%
Medallia	1,683	< 5%
Gorgias	1,468	< 5%
eKomi	1,391	< 5%
ForeSee	1,331	< 5%
Qualaroo	1,303	< 5%
Gainsight	1,066	< 5%
RateABiz	1,048	< 5%
ConvertBox	836	< 5%
Kudobuzz	769	< 5%
Feedback Company	709	< 5%
Customer Lobby	683	< 5%
NGP VAN	678	< 5%
Oracle CX	565	< 5%
Repuso	529	< 5%
Trustami	500	< 5%
Satmetrix	426	< 5%
MouseStats	288	< 5%
MindTouch	283	< 5%
Delighted	267	< 5%
Mobials	259	< 5%
Feedbackify	248	< 5%
Guest Suite	227	< 5%
GuildQuality	220	< 5%
ShopVote	215	< 5%
Netigate	197	< 5%
Get Satisfaction	194	< 5%
Moxie Software	193	< 5%
Karte	192	< 5%
Reevoo	189	< 5%
eptica	179	< 5%
QuestionPro	179	< 5%
Target2Sell	178	< 5%
Salesforce Experience Cloud	101	< 5%
ASAPP	29	< 5%