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Companies using WebCentrix

We have data on 69 companies that use WebCentrix. The companies using WebCentrix are most often found in Argentina and in the Retail industry. WebCentrix is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for WebCentrix usage goes back as far as 4 years and 5 months.

If you’re interested in the companies that use WebCentrix, you may want to check out IBM Tealeaf and Gorgias as well.

Who uses WebCentrix?

Some of the companies that use WebCentrix include:
Company Walmart Inc
Website walmart.com
Country United States
Revenue >1000M
Company Size >10000
Company Grupo Pinero
Website grupo-pinero.com
Country Spain
Revenue 200M-1000M
Company Size >10000
Company Whirlpool Corporation
Website whirlpoolcorp.com
Country United States
Revenue >1000M
Company Size >10000
Company Triunfo Seguros
Website triunfoseguros.com
Country Argentina
Revenue 200M-1000M
Company Size 500-1000
Company Suizo Argentina
Website suizoargentina.com
Country Argentina
Revenue 100M-200M
Company Size 500-1000

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WebCentrix Market Share and Competitors in Customer Experience Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, WebCentrix has a market share of about 0.1%. Other major and competing products in this category include:

WebCentrix
Customer Experience Management
WebCentrix market share in Customer Experience Management is about 0.08%
69
Companies using WebCentrix
Customer Experience Management
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    What is WebCentrix?

    WebCentrix is an Omnichannel Customer service platform that is used to integrate with e-commerce platforms, Mercado Libre and interact with customers on any preferred communication channel such as Telephone or SMS, WhatsApp, Twitter, Facebook, Instagram, YouTube, Linkedin centralized in a single platform. It has features such as workflows, analytics module to generate graphs and reports from the information traffic, knowledge bases to store predesigned questions and answers, automate recurring tasks by using artificial intelligence allowing agents to respond to more complex cases in less time.

    Top Industries that use WebCentrix

    Looking at WebCentrix customers by industry, we find that Retail (13%) and Health, Wellness and Fitness (6%) are the largest segments.

    Companies using WebCentrix - Distribution by industry

    Top Countries that use WebCentrix

    70% of WebCentrix customers are in Argentina and 8% are in United States.

    WebCentrix customers by country

    Distribution of companies that use WebCentrix based on company size (Employees)

    Of all the customers that are using WebCentrix, 24% are small (<50 employees), 49% are medium-sized and 16% are large (>1000 employees).

    Companies using WebCentrix, by size (number of employees)

    Distribution of companies that use WebCentrix based on company size (Revenue)

    Of all the customers that are using WebCentrix, 41% are small (<$50M), 21% are medium-sized and 26% are large (>$1000M).

    WebCentrix clients - distribution by company revenue

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