Companies using WebCentrix
We have data on 59 companies that use WebCentrix. The companies using WebCentrix are most often found in Argentina and in the Retail industry. WebCentrix is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for WebCentrix usage goes back as far as 3 years and 9 months.
If you’re interested in the companies that use WebCentrix, you may want to check out IBM Tealeaf and Gorgias as well.
Who uses WebCentrix?
| Company | Walmart Inc |
| Website | walmart.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Whirlpool Corporation |
| Website | whirlpoolcorp.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Grupo Pinero |
| Website | grupo-pinero.com |
| Country | Spain |
| Revenue | 200M-1000M |
| Company Size | >10000 |
| Company | LIBERTAD SRL |
| Website | libertadsa.com.ar |
| Country | Argentina |
| Revenue | 200M-1000M |
| Company Size | 50-200 |
| Company | ARREDO |
| Website | arredo.ru |
| Country | Russian Federation |
| Revenue | 1M-10M |
| Company Size | 1-10 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Walmart Inc | walmart.com | United States | >1000M | >10000 |
| Whirlpool Corporation | whirlpoolcorp.com | United States | >1000M | >10000 |
| Grupo Pinero | grupo-pinero.com | Spain | 200M-1000M | >10000 |
| LIBERTAD SRL | libertadsa.com.ar | Argentina | 200M-1000M | 50-200 |
| ARREDO | arredo.ru | Russian Federation | 1M-10M | 1-10 |
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WebCentrix Market Share and Competitors in Customer Experience Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, WebCentrix has a market share of about 0.1%. Other major and competing products in this category include:
Customer Experience Management
What is WebCentrix?
WebCentrix is an Omnichannel Customer service platform that is used to integrate with e-commerce platforms, Mercado Libre and interact with customers on any preferred communication channel such as Telephone or SMS, WhatsApp, Twitter, Facebook, Instagram, YouTube, Linkedin centralized in a single platform. It has features such as workflows, analytics module to generate graphs and reports from the information traffic, knowledge bases to store predesigned questions and answers, automate recurring tasks by using artificial intelligence allowing agents to respond to more complex cases in less time.
Top Industries that use WebCentrix
Looking at WebCentrix customers by industry, we find that Retail (14%) and Health, Wellness and Fitness (7%) are the largest segments.
Top Countries that use WebCentrix
65% of WebCentrix customers are in Argentina, 9% are in United States and 6% are in Mexico.
Distribution of companies that use WebCentrix based on company size (Employees)
Of all the customers that are using WebCentrix, 28% are small (<50 employees), 47% are medium-sized and 12% are large (>1000 employees).
Distribution of companies that use WebCentrix based on company size (Revenue)
Of all the customers that are using WebCentrix, 45% are small (<$50M), 15% are medium-sized and 21% are large (>$1000M).
