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Companies using Gorgias

We have data on 11,860 companies that use Gorgias. The companies using Gorgias are most often found in United States and in the Retail industry. Gorgias is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Gorgias usage goes back as far as 3 years and 8 months.

If you’re interested in the companies that use Gorgias, you may want to check out IBM Tealeaf and iPerceptions as well.

Who uses Gorgias?

Some of the companies that use Gorgias include:
Company Miami HEAT
Website heat.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Minnesota Timberwolves
Website timberwolves.com
Country United States
Revenue 50M-100M
Company Size 200-500
Company Discovery, Inc.
Website discovery.com
Country United States
Revenue >1000M
Company Size >10000
Company Southern Tide
Website southerntide.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company DirtBound
Website dirtboundoffroad.com
Country United States
Revenue 0M-1M
Company Size 1-10

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Gorgias Market Share and Competitors in Customer Experience Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Gorgias has a market share of about 13.1%. Other major and competing products in this category include:

Gorgias
Customer Experience Management
Gorgias market share in Customer Experience Management is about 13.12%
11,860
Companies using Gorgias
Customer Experience Management
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    What is Gorgias?

    Gorgias is the ecommerce helpdesk that turns your customer service into a profit center. It helps independent Ecommerce brands turn their support center into a profit center. By centralizing customer interactions and automating responses to repetitive questions, your support agents will become sales associates who spend more time on meaningful, profitable interactions with customers.

    Top Industries that use Gorgias

    Looking at Gorgias customers by industry, we find that Retail (16%), Apparel & Fashion (11%), Manufacturing (10%), Food & Beverages (6%) and Health, Wellness and Fitness (5%) are the largest segments.

    Companies using Gorgias - Distribution by industry

    Top Countries that use Gorgias

    41% of Gorgias customers are in United States, 8% are in Australia, 7% are in United Kingdom and 5% are in Canada.

    Gorgias customers by country

    Distribution of companies that use Gorgias based on company size (Employees)

    Of all the customers that are using Gorgias, a majority (71%) are small (<50 employees), 9% are large (>1000 employees) and 19% are medium-sized.

    Companies using Gorgias, by size (number of employees)

    Distribution of companies that use Gorgias based on company size (Revenue)

    Of all the customers that are using Gorgias, a majority (76%) are small (<$50M), 6% are large (>$1000M) and 13% are medium-sized.

    Gorgias clients - distribution by company revenue

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