We have data on 1,556 companies that use Salesforce Experience Cloud. The companies using Salesforce Experience Cloud are most often found in United States and in the Information Technology and Services industry. Salesforce Experience Cloud is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Salesforce Experience Cloud usage goes back as far as 2 years and 9 months.
|Company||Blackfriars Insurance Brokers Ltd|
|Blackfriars Insurance Brokers Ltd||blackfriarsgroup.com||United Kingdom||>1000M||>10000|
|Red Hat||redhat.com||United States||>1000M||>10000|
|AT&T Inc||att.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Salesforce Experience Cloud has a market share of about 1.7%. Other major and competing products in this category include:
Salesforce Experience Cloud enables you to deliver connected digital experiences across any channel. Power every moment in the customer journey on one integrated platform with easy-to-use tools, powerful AI, and world-class apps. Engage customers with digital experiences made just for them. Connect sales, service, marketing, commerce, and IT for truer customer insights, so you can personalize every interaction.
Looking at Salesforce Experience Cloud customers by industry, we find that Information Technology and Services (21%) and Computer Software (10%) are the largest segments.
56% of Salesforce Experience Cloud customers are in United States.
Of all the customers that are using Salesforce Experience Cloud, 25% are small (<50 employees), 37% are medium-sized and 36% are large (>1000 employees).
Of all the customers that are using Salesforce Experience Cloud, 36% are small (<$50M), 19% are medium-sized and 37% are large (>$1000M).