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Companies using Gainsight

We have data on 6,396 companies that use Gainsight. The companies using Gainsight are most often found in United States and in the Consumer Services industry. Gainsight is most often used by companies with 1-10 employees and 0M-1M dollars in revenue. Our data for Gainsight usage goes back as far as 6 years and 9 months.

If you’re interested in the companies that use Gainsight, you may want to check out IBM Tealeaf and Gorgias as well.

Who uses Gainsight?

Some of the companies that use Gainsight include:
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000
Company Fujitsu Ltd
Website fujitsu.com
Country Japan
Revenue >1000M
Company Size >10000
Company Pexip
Website pexip.com
Country Norway
Revenue 100M-200M
Company Size 500-1000
Company Cisco Systems, Inc.
Website cisco.com
Country United States
Revenue >1000M
Company Size >10000
Company Wipro Ltd
Website wipro.com
Country India
Revenue >1000M
Company Size >10000

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Gainsight Market Share and Competitors in Customer Experience Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Gainsight has a market share of about 7.0%. Other major and competing products in this category include:

Gainsight
Customer Experience Management
Gainsight market share in Customer Experience Management is about 6.99%
6,396
Companies using Gainsight
Customer Experience Management
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    What is Gainsight?

    Gaininsight proactively manages retention, reduces unexpected churn and identifies upsell opportunities by leveraging "big data" analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.

    Top Industries that use Gainsight

    Looking at Gainsight customers by industry, we find that Consumer Services (25%), Computer Software (16%), Information Technology and Services (7%) and Individual & Family Services (6%) are the largest segments.

    Companies using Gainsight - Distribution by industry

    Top Countries that use Gainsight

    78% of Gainsight customers are in United States.

    Gainsight customers by country

    Distribution of companies that use Gainsight based on company size (Employees)

    Of all the customers that are using Gainsight, a majority (62%) are small (<50 employees), 12% are large (>1000 employees) and 25% are medium-sized.

    Companies using Gainsight, by size (number of employees)

    Distribution of companies that use Gainsight based on company size (Revenue)

    Of all the customers that are using Gainsight, a majority (72%) are small (<$50M), 8% are large (>$1000M) and 13% are medium-sized.

    Gainsight clients - distribution by company revenue

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