Companies using Gainsight
We have data on 6,396 companies that use Gainsight. The companies using Gainsight are most often found in United States and in the Consumer Services industry. Gainsight is most often used by companies with 1-10 employees and 0M-1M dollars in revenue. Our data for Gainsight usage goes back as far as 6 years and 11 months.
If you’re interested in the companies that use Gainsight, you may want to check out IBM Tealeaf and Gorgias as well.
Who uses Gainsight?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Fujitsu Ltd |
| Website | fujitsu.com |
| Country | Japan |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Pexip |
| Website | pexip.com |
| Country | Norway |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Cisco Systems, Inc. |
| Website | cisco.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Wipro Ltd |
| Website | wipro.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| Fujitsu Ltd | fujitsu.com | Japan | >1000M | >10000 |
| Pexip | pexip.com | Norway | 100M-200M | 500-1000 |
| Cisco Systems, Inc. | cisco.com | United States | >1000M | >10000 |
| Wipro Ltd | wipro.com | India | >1000M | >10000 |
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Gainsight Market Share and Competitors in Customer Experience Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Gainsight has a market share of about 7.0%. Other major and competing products in this category include:
Customer Experience Management
What is Gainsight?
Gaininsight proactively manages retention, reduces unexpected churn and identifies upsell opportunities by leveraging "big data" analytics across sales data, usage logs, support ticket, surveys and other sources of customer intelligence.
Top Industries that use Gainsight
Looking at Gainsight customers by industry, we find that Consumer Services (25%), Computer Software (16%), Information Technology and Services (7%) and Individual & Family Services (6%) are the largest segments.
Top Countries that use Gainsight
78% of Gainsight customers are in United States.
Distribution of companies that use Gainsight based on company size (Employees)
Of all the customers that are using Gainsight, a majority (62%) are small (<50 employees), 12% are large (>1000 employees) and 25% are medium-sized.
Distribution of companies that use Gainsight based on company size (Revenue)
Of all the customers that are using Gainsight, a majority (72%) are small (<$50M), 8% are large (>$1000M) and 13% are medium-sized.
