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Companies using NICE inContact CXone

We have data on 368 companies that use NICE inContact CXone. The companies using NICE inContact CXone are most often found in United States and in the Information Technology and Services industry. NICE inContact CXone is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for NICE inContact CXone usage goes back as far as 3 years and 11 months.

If you’re interested in the companies that use NICE inContact CXone, you may want to check out IBM Tealeaf and Gorgias as well.

Who uses NICE inContact CXone?

Some of the companies that use NICE inContact CXone include:
Company Accenture PLC
Website accenture.com
Country Ireland
Revenue >1000M
Company Size >10000
Company Cognizant Technology Solutions Corp
Website cognizant.com
Country United States
Revenue >1000M
Company Size >10000
Company NewWave Telecom & Technologies
Website newwave.io
Country United States
Revenue 50M-100M
Company Size 200-500
Company Slalom, LLC
Website slalom.com
Country United States
Revenue >1000M
Company Size >10000
Company Infosys Ltd
Website infosys.com
Country India
Revenue >1000M
Company Size >10000

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NICE inContact CXone Market Share and Competitors in Customer Experience Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, NICE inContact CXone has a market share of about 0.4%. Other major and competing products in this category include:

NICE inContact CXone
Customer Experience Management
NICE inContact CXone market share in Customer Experience Management is about 0.41%
368
Companies using NICE inContact CXone
Customer Experience Management
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    What is NICE inContact CXone?

    NICE inContact CXone is a cloud customer experience platform unifying Omnichannel Routing, Customer Analytics, Workforce Engagement, Automation and Artificial Intelligence-all built on an Open Cloud Foundation.

    Top Industries that use NICE inContact CXone

    Looking at NICE inContact CXone customers by industry, we find that Information Technology and Services (25%), Computer Software (7%) and Telecommunications (6%) are the largest segments.

    Companies using NICE inContact CXone - Distribution by industry

    Top Countries that use NICE inContact CXone

    76% of NICE inContact CXone customers are in United States.

    NICE inContact CXone customers by country

    Distribution of companies that use NICE inContact CXone based on company size (Employees)

    Of all the customers that are using NICE inContact CXone, a majority (50%) are large (>1000 employees), 13% are small (<50 employees) and 36% are medium-sized.

    Companies using NICE inContact CXone, by size (number of employees)

    Distribution of companies that use NICE inContact CXone based on company size (Revenue)

    Of all the customers that are using NICE inContact CXone, a majority (53%) are large (>$1000M), 28% are small (<$50M) and 11% are medium-sized.

    NICE inContact CXone clients - distribution by company revenue

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