Companies using NICE inContact CXone
We have data on 259 companies that use NICE inContact CXone. The companies using NICE inContact CXone are most often found in United States and in the Information Technology and Services industry. NICE inContact CXone is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for NICE inContact CXone usage goes back as far as 2 years and 11 months.
If you’re interested in the companies that use NICE inContact CXone, you may want to check out IBM Tealeaf and Gorgias as well.
Who uses NICE inContact CXone?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | H&R Block, Inc. |
| Website | hrblock.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Wells Fargo & Company |
| Website | wellsfargo.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Verizon Business Global |
| Website | vzw.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >1000M | >10000 |
| H&R Block, Inc. | hrblock.com | United States | >1000M | >10000 |
| Wells Fargo & Company | wellsfargo.com | United States | >1000M | >10000 |
| Verizon Business Global | vzw.com | United States | 10M-50M | 50-200 |
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NICE inContact CXone Market Share and Competitors in Customer Experience Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, NICE inContact CXone has a market share of about 0.3%. Other major and competing products in this category include:
Customer Experience Management
What is NICE inContact CXone?
NICE inContact CXone is a cloud customer experience platform unifying Omnichannel Routing, Customer Analytics, Workforce Engagement, Automation and Artificial Intelligence-all built on an Open Cloud Foundation.
Top Industries that use NICE inContact CXone
Looking at NICE inContact CXone customers by industry, we find that Information Technology and Services (25%), Computer Software (10%), Telecommunications (6%) and Financial Services (5%) are the largest segments.
Top Countries that use NICE inContact CXone
75% of NICE inContact CXone customers are in United States.
Distribution of companies that use NICE inContact CXone based on company size (Employees)
Of all the customers that are using NICE inContact CXone, 14% are small (<50 employees), 35% are medium-sized and 48% are large (>1000 employees).
Distribution of companies that use NICE inContact CXone based on company size (Revenue)
Of all the customers that are using NICE inContact CXone, 32% are small (<$50M), 10% are medium-sized and 48% are large (>$1000M).
