Companies using NICE inContact CXone
We have data on 368 companies that use NICE inContact CXone. The companies using NICE inContact CXone are most often found in United States and in the Information Technology and Services industry. NICE inContact CXone is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for NICE inContact CXone usage goes back as far as 4 years.
If you’re interested in the companies that use NICE inContact CXone, you may want to check out IBM Tealeaf and Gorgias as well.
Who uses NICE inContact CXone?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | NewWave Telecom & Technologies |
| Website | newwave.io |
| Country | United States |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | Slalom, LLC |
| Website | slalom.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >1000M | >10000 |
| NewWave Telecom & Technologies | newwave.io | United States | 50M-100M | 200-500 |
| Slalom, LLC | slalom.com | United States | >1000M | >10000 |
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
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NICE inContact CXone Market Share and Competitors in Customer Experience Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, NICE inContact CXone has a market share of about 0.4%. Other major and competing products in this category include:
Customer Experience Management
What is NICE inContact CXone?
NICE inContact CXone is a cloud customer experience platform unifying Omnichannel Routing, Customer Analytics, Workforce Engagement, Automation and Artificial Intelligence-all built on an Open Cloud Foundation.
Top Industries that use NICE inContact CXone
Looking at NICE inContact CXone customers by industry, we find that Information Technology and Services (25%), Computer Software (7%) and Telecommunications (6%) are the largest segments.
Top Countries that use NICE inContact CXone
76% of NICE inContact CXone customers are in United States.
Distribution of companies that use NICE inContact CXone based on company size (Employees)
Of all the customers that are using NICE inContact CXone, a majority (50%) are large (>1000 employees), 13% are small (<50 employees) and 36% are medium-sized.
Distribution of companies that use NICE inContact CXone based on company size (Revenue)
Of all the customers that are using NICE inContact CXone, a majority (53%) are large (>$1000M), 28% are small (<$50M) and 11% are medium-sized.
