We have data on 1,391 companies that use eKomi. The companies using eKomi are most often found in Germany and in the Retail industry. eKomi is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for eKomi usage goes back as far as 10 months.
|Comms Group (UK) Limited||commsgroup.com||United Kingdom||1M-10M||10-50|
|Weber-Stephen Products LLC||weber.com||United States||200M-1000M||1000-5000|
|Acoustical Solutions, Inc.||acousticalsolutions.com||United States||1M-10M||10-50|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, eKomi has a market share of about 4.0%. Other major and competing products in this category include:
eKomi is a fully-managed feedback service platform that offers SaaS (Software-as-a-Service) software to gather both customer and product reviews. It helps improve customer growth and offers services which collects, manages and publishes the review. The collected feedback is reviewed by Feedback Management team, then published online and syndicated to all major search engines. The reviews can then be integrated directly into website, can track the company's performance through real-time statistics.
Looking at eKomi customers by industry, we find that Retail (16%) is the largest segment.
45% of eKomi customers are in Germany, 12% are in United Kingdom, 11% are in France and 8% are in Spain.