We have data on 489 companies that use Karte. The companies using Karte are most often found in Japan and in the Retail industry. Karte is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Karte usage goes back as far as 3 years and 2 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Karte has a market share of about 0.6%. Other major and competing products in this category include:
Karte is the Customer Engagement platform that analyzes the behavior and feelings of visitors in real time to improve the customer experience value of all services. It provides services in financial and insurance institutions, human resources, retail industry, apparel, sports and outdoor stores, media and digital companies, IT and service management.
Looking at Karte customers by industry, we find that Retail (16%) and Computer Software (5%) are the largest segments.
68% of Karte customers are in Japan.
Of all the customers that are using Karte, 48% are small (<50 employees), 31% are medium-sized and 19% are large (>1000 employees).
Of all the customers that are using Karte, a majority (57%) are small (<$50M), 21% are large (>$1000M) and 11% are medium-sized.