Companies using Delighted
We have data on 1,063 companies that use Delighted. The companies using Delighted are most often found in United States and in the Computer Software industry. Delighted is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Delighted usage goes back as far as 4 years and 1 months.
If you’re interested in the companies that use Delighted, you may want to check out IBM Tealeaf and Gorgias as well.
Who uses Delighted?
| Company | Edmunds |
| Website | edmunds.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | Drizly |
| Website | drizly.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 200-500 |
| Company | Crunchbase, Inc. |
| Website | crunchbase.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 500-1000 |
| Company | RedShelf |
| Website | redshelf.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 50-200 |
| Company | Daily Harvest |
| Website | daily-harvest.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Edmunds | edmunds.com | United States | 100M-200M | 500-1000 |
| Drizly | drizly.com | United States | 100M-200M | 200-500 |
| Crunchbase, Inc. | crunchbase.com | United States | 100M-200M | 500-1000 |
| RedShelf | redshelf.com | United States | 1M-10M | 50-200 |
| Daily Harvest | daily-harvest.com | United States | 10M-50M | 200-500 |
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Delighted Market Share and Competitors in Customer Experience Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Delighted has a market share of about 1.2%. Other major and competing products in this category include:
Customer Experience Management
What is Delighted?
Delighted uses Net Promoter Score to gather real feedback from the customers. It offers single question survey for customers to rate the product or service and provide feedback in their own words. The feedback appears instantly in the website's dashboard.
Top Industries that use Delighted
Looking at Delighted customers by industry, we find that Computer Software (5%) is the largest segment.
Top Countries that use Delighted
40% of Delighted customers are in United States.
Distribution of companies that use Delighted based on company size (Employees)
Of all the customers that are using Delighted, a majority (62%) are small (<50 employees), 11% are large (>1000 employees) and 27% are medium-sized.
Distribution of companies that use Delighted based on company size (Revenue)
Of all the customers that are using Delighted, a majority (69%) are small (<$50M), 7% are large (>$1000M) and 17% are medium-sized.
