We have data on 282 companies that use Get Satisfaction. The companies using Get Satisfaction are most often found in United States and in the Computer Software industry. Get Satisfaction is most often used by companies with 1-10 employees and 0M-1M dollars in revenue. Our data for Get Satisfaction usage goes back as far as 3 years and 2 months.
|Harvard University||harvard.edu||United States||>1000M||>10000|
|Get Satisfaction||getsatisfaction.com||United States||10M-50M||10-50|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Get Satisfaction has a market share of about 0.3%. Other major and competing products in this category include:
Get Satisfaction is an online customer community that offers customer engagement platform which helps companies build better relationships with their customers and prospects. It helps companies build engaging customer experiences throughout the customer lifecycle.
Looking at Get Satisfaction customers by industry, we find that Computer Software (15%), Internet (9%) and Information Technology and Services (6%) are the largest segments.
44% of Get Satisfaction customers are in United States and 6% are in United Kingdom.
Of all the customers that are using Get Satisfaction, a majority (72%) are small (<50 employees), 13% are large (>1000 employees) and 14% are medium-sized.
Of all the customers that are using Get Satisfaction, a majority (79%) are small (<$50M), 12% are large (>$1000M) and 6% are medium-sized.