We have data on 83 companies that use Solidus eCare. The companies using Solidus eCare are most often found in United States and in the Telecommunications industry. Solidus eCare is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Solidus eCare usage goes back as far as 4 years and 11 months.
|Company||University of Birmingham|
|Company||Telstra Corporation Ltd|
|Company||T-Mobile US, Inc.|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Solidus eCare has a market share of about 0.1%. Other major and competing products in this category include:
Solidus eCare is a multimedia contact center that gives the customer and agent the opportunity to communicate in the manner of their choice.
Looking at Solidus eCare customers by industry, we find that Telecommunications (24%) and Information Technology and Services (19%) are the largest segments.
23% of Solidus eCare customers are in United States, 7% are in United Kingdom, 6% are in Belgium and 6% are in Netherlands.
Of all the customers that are using Solidus eCare, 14% are small (<50 employees), 32% are medium-sized and 45% are large (>1000 employees).
Of all the customers that are using Solidus eCare, 36% are small (<$50M), 10% are medium-sized and 39% are large (>$1000M).