We have data on 38 companies that use Solidus eCare. The companies using Solidus eCare are most often found in United States and in the Telecommunications industry. Solidus eCare is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Solidus eCare usage goes back as far as 3 years.
|London South Bank University||lsbu.ac.uk||United Kingdom||200M-1000M||1000-5000|
|Bank of England||bankofengland.co.uk||United Kingdom||200M-1000M||1000-5000|
|NZ Police||police.govt.nz||New Zealand||>1000M||>10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Solidus eCare has a market share of about 0.1%. Other major and competing products in this category include:
Solidus eCare is a multimedia contact center that gives the customer and agent the opportunity to communicate in the manner of their choice.
Looking at Solidus eCare customers by industry, we find that Telecommunications (20%) and Computer Software (12%) are the largest segments.
17% of Solidus eCare customers are in United States, 9% are in United Kingdom, 9% are in Norway and 6% are in Denmark.