We have data on 34 companies that use Aptean Respond. The companies using Aptean Respond are most often found in United Kingdom and in the Financial Services industry. Aptean Respond is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Aptean Respond usage goes back as far as 5 years and 4 months.
|Company||Co-Operative Bank PLC|
|Company||Shawbrook Group PLC|
|Capita PLC||capita.com||United Kingdom||>1000M||>10000|
|Co-Operative Bank PLC||co-operativebank.co.uk||United Kingdom||200M-1000M||1000-5000|
|Assurant, Inc.||assurant.com||United States||>1000M||>10000|
|Shawbrook Group PLC||shawbrook.co.uk||United Kingdom||50M-100M||500-1000|
|Zuto Limited||zuto.com||United Kingdom||50M-100M||200-500|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Aptean Respond has a market share of about 0.1%. Other major and competing products in this category include:
Respond is an enterprise case or complaint management software solution which is easily tailored to your unique processes delivered on-premise or in the cloud.
Looking at Aptean Respond customers by industry, we find that Financial Services (29%), Information Technology and Services (15%), Insurance (5%) and Computer Software (5%) are the largest segments.
44% of Aptean Respond customers are in United Kingdom and 25% are in United States.
Of all the customers that are using Aptean Respond, 10% are small (<50 employees), 12% are medium-sized and 45% are large (>1000 employees).
Of all the customers that are using Aptean Respond, 11% are small (<$50M), 21% are medium-sized and 35% are large (>$1000M).