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Companies using ChurnZero

We have data on 704 companies that use ChurnZero. The companies using ChurnZero are most often found in United States and in the Computer Software industry. ChurnZero is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for ChurnZero usage goes back as far as 2 years and 8 months.

If you’re interested in the companies that use ChurnZero, you may want to check out tawk.to and Zendesk as well.

Who uses ChurnZero?

Some of the companies that use ChurnZero include:
Company Pexip
Website pexip.com
Country Norway
Revenue 100M-200M
Company Size 500-1000
Company Cisco Systems, Inc.
Website cisco.com
Country United States
Revenue >1000M
Company Size >10000
Company CSS Corp
Website csscorp.com
Country United States
Revenue 200M-1000M
Company Size >10000
Company Andela Products
Website andelaproducts.com
Country United States
Revenue 1M-10M
Company Size 10-50
Company Salesforce, Inc
Website salesforce.com
Country United States
Revenue >1000M
Company Size >10000

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ChurnZero Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ChurnZero has a market share of about 0.1%. Other major and competing products in this category include:

ChurnZero
Customer Service Management
ChurnZero market share in Customer Service Management is about 0.04%
704
Companies using ChurnZero
Customer Service Management
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    What is ChurnZero?

    ChurnZero is a real-time Customer Success platform that helps SaaS (Software-as-a-Service) companies such as subscription businesses to fight customer churn. It offers software solutions which allow businesses to understand their customer's product usage, assess their health and their likelihood to renew and give businesses the means to personalize the customer experience through timely and relevant touchpoints. Its features include customer health scores, command center solutions, customer segmentation, real-time alerts and more.

    Top Industries that use ChurnZero

    Looking at ChurnZero customers by industry, we find that Computer Software (41%), Information Technology and Services (14%) and Internet (8%) are the largest segments.

    Companies using ChurnZero - Distribution by industry

    Top Countries that use ChurnZero

    72% of ChurnZero customers are in United States and 5% are in Canada.

    ChurnZero customers by country

    Distribution of companies that use ChurnZero based on company size (Employees)

    Of all the customers that are using ChurnZero, a majority (62%) are medium-sized, 14% are large ( >1000 employees) and 24 are small (<50 employees).

    Companies using ChurnZero, by size (number of employees)

    Distribution of companies that use ChurnZero based on company size (Revenue)

    Of all the customers that are using ChurnZero, a majority (56%) are small (<$50M), 14% are large (>$1000M) and 25% are medium-sized.

    ChurnZero clients - distribution by company revenue

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