We have data on 649 companies that use ChurnZero. The companies using ChurnZero are most often found in United States and in the Computer Software industry. ChurnZero is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for ChurnZero usage goes back as far as 1 years and 7 months.
|Company||Cloud Academy Inc.|
|Company||Andela Products, Ltd.|
|Cloud Academy Inc.||cloudacademy.com||United States||10M-50M||200-500|
|Device42, Inc.||device42.com||United States||1M-10M||50-200|
|Andela Products, Ltd.||andelaproducts.com||United States||1M-10M||10-50|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ChurnZero has a market share of about 0.1%. Other major and competing products in this category include:
ChurnZero is a real-time Customer Success platform that helps SaaS (Software-as-a-Service) companies such as subscription businesses to fight customer churn. It offers software solutions which allow businesses to understand their customer's product usage, assess their health and their likelihood to renew and give businesses the means to personalize the customer experience through timely and relevant touchpoints. Its features include customer health scores, command center solutions, customer segmentation, real-time alerts and more.
Looking at ChurnZero customers by industry, we find that Computer Software (40%), Information Technology and Services (14%) and Internet (8%) are the largest segments.
75% of ChurnZero customers are in United States.
Of all the customers that are using ChurnZero, a majority (60%) are medium-sized, 12% are large ( >1000 employees) and 24 are small (<50 employees).
Of all the customers that are using ChurnZero, a majority (78%) are small (<$50M), 0% are large (>$1000M) and 7% are medium-sized.