We have data on 130 companies that use Orlo. The companies using Orlo are most often found in United Kingdom and in the Government Administration industry. Orlo is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Orlo usage goes back as far as 1 years and 10 months.
|Company||City of Cardiff Council|
|Company||Edinburgh Napier University|
|Company||University of Cambridge|
|Company||Adur District Council|
|Company||Atlas Copco AB|
|City of Cardiff Council||cardiff.gov.uk||United Kingdom||>1000M||>10000|
|Edinburgh Napier University||napier.ac.uk||United Kingdom||100M-200M||1000-5000|
|University of Cambridge||cam.ac.uk||United Kingdom||>1000M||>10000|
|Adur District Council||adur-worthing.gov.uk||United Kingdom||50M-100M||500-1000|
|Atlas Copco AB||atlascopco.se||Sweden||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Orlo has a market share of about 0.1%. Other major and competing products in this category include:
Orlo (previously SocialSignIn) is a complete Digital CX (Customer Engagement) platform that offers customer service, analysis tool, marketing engagement services, performance analytics, social media management tools, live chat integrations and solutions to handle digital conversations with customers.
Looking at Orlo customers by industry, we find that Government Administration (11%), Machinery (9%), Hospitality (5%) and Retail (5%) are the largest segments.
70% of Orlo customers are in United Kingdom and 6% are in United States.
Of all the customers that are using Orlo, 25% are small (<50 employees), 40% are medium-sized and 28% are large (>1000 employees).
Of all the customers that are using Orlo, a majority (56%) are small (<$50M), 22% are large (>$1000M) and 9% are medium-sized.