We have data on 52 companies that use AskNicely. The companies using AskNicely are most often found in United States and in the Computer Software industry. AskNicely is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for AskNicely usage goes back as far as 4 years and 4 months.
|Company||Unleashed Software Ltd|
|Hapara, Inc.||hapara.com||United States||1M-10M||50-200|
|Unleashed Software Ltd||unleashedsoftware.com||New Zealand||1M-10M||50-200|
|Canopy Energy||canopyenergy.com||United States||10M-50M||50-200|
|SimpleTherapy Inc.||simpletherapy.com||United States||1M-10M||10-50|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, AskNicely has a market share of about 0.1%. Other major and competing products in this category include:
Ask Nicely, a SaaS-based platform, increases customer retention and referrals by tracking the Net Promoter Score (NPC) on a daily basis.
Looking at AskNicely customers by industry, we find that Computer Software (12%) is the largest segment.
43% of AskNicely customers are in United States, 18% are in Australia and 18% are in New Zealand.
Of all the customers that are using AskNicely, a majority (62%) are small (<50 employees), 0% are large (>1000 employees) and 29% are medium-sized.
Of all the customers that are using AskNicely, a majority (83%) are small (<$50M), 0% are large (>$1000M) and 0% are medium-sized.