We have data on 45 companies that use AskNicely. The companies using AskNicely are most often found in United States and in the Computer Software industry. AskNicely is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for AskNicely usage goes back as far as 3 years and 1 months.
|Bloomerang, LLC||bloomerang.co||United States||10M-50M||50-200|
|BRIGHTMETRICS INC||brightmetrics.com||United States||1M-10M||10-50|
|SchoolStatus, LLC.||schoolstatus.com||United States||1M-10M||10-50|
|AMERICAN BAR ASSOCIATION||americanbar.org||United States||100M-200M||500-1000|
|Hapara, Inc.||hapara.com||United States||1M-10M||50-200|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, AskNicely has a market share of about 0.1%. Other major and competing products in this category include:
Ask Nicely, a SaaS-based platform, increases customer retention and referrals by tracking the Net Promoter Score (NPC) on a daily basis.
Looking at AskNicely customers by industry, we find that Computer Software (16%) and Recreational Facilities and Services (7%) are the largest segments.
58% of AskNicely customers are in United States, 14% are in Australia and 11% are in New Zealand.