We have data on 50 companies that use AskNicely. The companies using AskNicely are most often found in United States and in the Computer Software industry. AskNicely is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for AskNicely usage goes back as far as 3 years and 6 months.
|Hapara, Inc.||hapara.com||United States||1M-10M||50-200|
|Spotlight Reporting Limited||spotlightreporting.com||New Zealand||1M-10M||10-50|
|Bloomerang, LLC||bloomerang.co||United States||10M-50M||50-200|
|Canopy Energy||canopyenergy.com||United States||10M-50M||50-200|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, AskNicely has a market share of about 0.1%. Other major and competing products in this category include:
Ask Nicely, a SaaS-based platform, increases customer retention and referrals by tracking the Net Promoter Score (NPC) on a daily basis.
Looking at AskNicely customers by industry, we find that Computer Software (7%), Hospital & Health Care (7%) and Insurance (7%) are the largest segments.
47% of AskNicely customers are in United States, 23% are in Australia and 12% are in New Zealand.