We have data on 26,049 companies that use Pure Chat. The companies using Pure Chat are most often found in United States and in the Retail industry. Pure Chat is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Pure Chat usage goes back as far as 6 years and 5 months.
|Rutgers University||rutgers.edu||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Pure Chat has a market share of about 1.7%. Other major and competing products in this category include:
Pure Chat has everything small businesses need to offer instant answers on their websites and convert more leads.
Looking at Pure Chat customers by industry, we find that Retail (5%) and Information Technology and Services (5%) are the largest segments.
41% of Pure Chat customers are in United States and 10% are in United Kingdom.
Of all the customers that are using Pure Chat, a majority (73%) are small (<50 employees), 7% are large (>1000 employees) and 19% are medium-sized.
Of all the customers that are using Pure Chat, a majority (77%) are small (<$50M), 5% are large (>$1000M) and 11% are medium-sized.