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Companies using PhaseWare

We have data on 92 companies that use PhaseWare. The companies using PhaseWare are most often found in United States and in the Information Technology and Services industry. PhaseWare is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for PhaseWare usage goes back as far as 5 years and 6 months.

If you’re interested in the companies that use PhaseWare, you may want to check out tawk.to and Zendesk as well.

Who uses PhaseWare?

Some of the companies that use PhaseWare include:
Company Innovative Interfaces, Inc.
Website iii.com
Country United States
Revenue 50M-100M
Company Size 200-500
Company Viewpoint, Inc.
Website viewpoint.com
Country United States
Revenue 100M-200M
Company Size 500-1000
Company Quest Resource Management Group, LLC
Website questrmg.com
Country United States
Revenue 10M-50M
Company Size 50-200

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PhaseWare Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, PhaseWare has a market share of about 0.1%. Other major and competing products in this category include:

PhaseWare
Customer Service Management
PhaseWare market share in Customer Service Management is about 0.01%
92
Companies using PhaseWare
Customer Service Management
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    What is PhaseWare?

    PhaseWare is a fully configurable customer service and support solution that offers features to increase productivity, improve first call resolution rates, and expand visibility of performance metrics with enhanced tools.

    Top Industries that use PhaseWare

    Looking at PhaseWare customers by industry, we find that Information Technology and Services (23%), Computer Software (16%) and Hospital & Health Care (5%) are the largest segments.

    Companies using PhaseWare - Distribution by industry

    Top Countries that use PhaseWare

    92% of PhaseWare customers are in United States.

    PhaseWare customers by country

    Distribution of companies that use PhaseWare based on company size (Employees)

    Of all the customers that are using PhaseWare, 24% are small (<50 employees), 43% are medium-sized and 25% are large (>1000 employees).

    Companies using PhaseWare, by size (number of employees)

    Distribution of companies that use PhaseWare based on company size (Revenue)

    Of all the customers that are using PhaseWare, a majority (58%) are small (<$50M), 22% are large (>$1000M) and 7% are medium-sized.

    PhaseWare clients - distribution by company revenue

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