Companies using PhaseWare

We have data on 55 companies that use PhaseWare. The companies using PhaseWare are most often found in United States and in the Computer Software industry. PhaseWare is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for PhaseWare usage goes back as far as 3 years.

If you’re interested in the companies that use PhaseWare, you may want to check out Zendesk and LiveChat as well.

Who uses PhaseWare?

Some of the companies that use PhaseWare include:
Company Website Country Revenue Company Size
Salesforce.com, Inc. salesforce.com United States >1000M >10000
Beretta USA Corp. berettausa.com United States 50M-100M 200-500
Envoy Mortgage, Ltd. envoymortgage.com United States 200M-1000M 1000-5000
smartData Enterprises (India) Ltd. smartdatainc.com India 100M-200M 500-1000
Quest Resource Management Group, LLC questrmg.com United States 10M-50M 50-200

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PhaseWare Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, PhaseWare has a market share of about 0.1%. Other major and competing products in this category include:

PhaseWare
Customer Service Management
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55
Companies using PhaseWare
PhaseWare market share in Customer Service Management is about 0.02%
Customer Service Management

What is PhaseWare?

PhaseWare is a fully configurable customer service and support solution that offers features to increase productivity, improve first call resolution rates, and expand visibility of performance metrics with enhanced tools.

Top Industries that use PhaseWare

Top Industries that use PhaseWare

Looking at PhaseWare customers by industry, we find that Computer Software (38%), Financial Services (7%), Information Technology and Services (7%) and Hospital & Health Care (6%) are the largest segments.

Companies using PhaseWare - Distribution by industry

Top Countries that use PhaseWare

Top Countries that use PhaseWare

89% of PhaseWare customers are in United States.

PhaseWare customers by country

Distribution of companies that use PhaseWare based on company size (Employees)

Distribution of companies that use PhaseWare based on company size (Employees)
Of all the companies that are using PhaseWare,22% are small (<50 employees), 38% are medium-sized and 26% are large (>1000 employees).
Companies using PhaseWare, by size (number of employees)

Distribution of companies that use PhaseWare based on company size (Revenue)

Distribution of companies that use PhaseWare based on company size (Revenue)
Of all the companies that are using PhaseWare, 45% are small (<$50M), 16% are medium-sized and 26% are large (>$1000M).
PhaseWare clients - distribution by company revenue

Targeting by install base boosts your number of qualified accounts

Refine results by company size, location, and industry.
We provide targeted accounts and not contacts.