Companies using PhaseWare
We have data on 84 companies that use PhaseWare. The companies using PhaseWare are most often found in United States and in the Information Technology and Services industry. PhaseWare is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for PhaseWare usage goes back as far as 6 years and 9 months.
Who uses PhaseWare?
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Salesforce, Inc |
| Website | salesforce.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Tata Consultancy Services Ltd |
| Website | tcs.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | International Business Machines Corporation |
| Website | ibm.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Pitney Bowes Inc |
| Website | pitneybowes.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Cognizant Technology Solutions Corp | cognizant.com | United States | >1000M | >10000 |
| Salesforce, Inc | salesforce.com | United States | >1000M | >10000 |
| Tata Consultancy Services Ltd | tcs.com | India | >1000M | >10000 |
| International Business Machines Corporation | ibm.com | United States | >1000M | >10000 |
| Pitney Bowes Inc | pitneybowes.com | United States | >1000M | >10000 |
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PhaseWare Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, PhaseWare has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is PhaseWare?
PhaseWare is a fully configurable customer service and support solution that offers features to increase productivity, improve first call resolution rates, and expand visibility of performance metrics with enhanced tools.
Top Industries that use PhaseWare
Looking at PhaseWare customers by industry, we find that Information Technology and Services (21%), Computer Software (18%) and Hospital & Health Care (6%) are the largest segments.
Top Countries that use PhaseWare
91% of PhaseWare customers are in United States.
Distribution of companies that use PhaseWare based on company size (Employees)
Of all the customers that are using PhaseWare, 24% are small (<50 employees), 42% are medium-sized and 25% are large (>1000 employees).
Distribution of companies that use PhaseWare based on company size (Revenue)
Of all the customers that are using PhaseWare, 49% are small (<$50M), 11% are medium-sized and 24% are large (>$1000M).
