We have data on 118 companies that use Apptentive. The companies using Apptentive are most often found in United States and in the Computer Software industry. Apptentive is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Apptentive usage goes back as far as 4 years and 4 months.
|Bed Bath & Beyond Inc||bedbathandbeyond.com||United States||>1000M||>10000|
|Apptentive, Inc.||apptentive.com||United States||1M-10M||50-200|
|Dunkin' Brands Group Inc||dunkinbrands.com||United States||100M-200M||1000-5000|
|Whole Foods Market Inc||wholefoodsmarket.com||United States||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Apptentive has a market share of about 0.1%. Other major and competing products in this category include:
Apptentive's mobile customer engagement software helps companies listen to, engage with, and retain their customers. Apptentive gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize customers to take action through in-app messages, surveys, and ratings prompts.
Looking at Apptentive customers by industry, we find that Computer Software (28%), Retail (10%), Telecommunications (5%) and Information Technology and Services (5%) are the largest segments.
70% of Apptentive customers are in United States and 7% are in United Kingdom.