We have data on 70 companies that use Apptentive. The companies using Apptentive are most often found in United States and in the Computer Software industry. Apptentive is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Apptentive usage goes back as far as 3 years and 3 months.
|Dunkin' Brands Group Inc||dunkinbrands.com||United States||100M-200M||1000-5000|
|Overstock.com Inc||overstock.com||United States||>1000M||1000-5000|
|Tillster, Inc.||tillster.com||United States||10M-50M||50-200|
|ViewLift, Inc.||viewlift.com||United States||10M-50M||50-200|
|Live Nation Entertainment, Inc.||livenationentertainment.com||United States||>1000M||>10000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Apptentive has a market share of about 0.1%. Other major and competing products in this category include:
Apptentive's mobile customer engagement software helps companies listen to, engage with, and retain their customers. Apptentive gives brands the opportunity to identify who to talk to, intelligently engage user segments, and mobilize customers to take action through in-app messages, surveys, and ratings prompts.
Looking at Apptentive customers by industry, we find that Computer Software (32%) and Retail (8%) are the largest segments.
63% of Apptentive customers are in United States and 9% are in United Kingdom.