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Companies using Braze

We have data on 1,689 companies that use Braze. The companies using Braze are most often found in United States and in the Retail industry. Braze is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Braze usage goes back as far as 3 years and 9 months.

If you’re interested in the companies that use Braze, you may want to check out tawk.to and Zendesk as well.

Who uses Braze?

Some of the companies that use Braze include:
Company Vivid Seats
Website vividseats.com
Country United States
Revenue 200M-1000M
Company Size 500-1000
Company International Business Machines Corporation
Website ibm.com
Country United States
Revenue >1000M
Company Size >10000
Company Mercari
Website mercari.com
Country Japan
Revenue 200M-1000M
Company Size 1000-5000
Company Lyft, Inc.
Website lyft.com
Country United States
Revenue >1000M
Company Size >10000
Company HealthEngine
Website healthengine.com.au
Country Australia
Revenue 10M-50M
Company Size 50-200

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Braze Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Braze has a market share of about 0.1%. Other major and competing products in this category include:

Braze
Customer Service Management
Braze market share in Customer Service Management is about 0.11%
1,689
Companies using Braze
Customer Service Management
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    What is Braze?

    Braze (formerly known as Appboy) is a Customer Engagement platform that powers relevant and memorable experiences between customers and the brands and facilitates interactive conversations across channels. It develops customer relationship management and mobile marketing automation software for businesses.

    Top Industries that use Braze

    Looking at Braze customers by industry, we find that Retail (10%) and Internet (6%) are the largest segments.

    Companies using Braze - Distribution by industry

    Top Countries that use Braze

    29% of Braze customers are in United States and 22% are in Germany.

    Braze customers by country

    Distribution of companies that use Braze based on company size (Employees)

    Of all the customers that are using Braze, a majority (53%) are small (<50 employees), 14% are large (>1000 employees) and 31% are medium-sized.

    Companies using Braze, by size (number of employees)

    Distribution of companies that use Braze based on company size (Revenue)

    Of all the customers that are using Braze, a majority (64%) are small (<$50M), 9% are large (>$1000M) and 18% are medium-sized.

    Braze clients - distribution by company revenue

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