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Companies using LiveAgent

We have data on 1,791 companies that use LiveAgent. The companies using LiveAgent are most often found in United States and in the Retail industry. LiveAgent is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for LiveAgent usage goes back as far as 4 years and 3 months.

If you’re interested in the companies that use LiveAgent, you may want to check out Zendesk and tawk.to as well.

Who uses LiveAgent?

Some of the companies that use LiveAgent include:
Company DigiCert, Inc.
Website digicert.com
Country United States
Revenue 50M-100M
Company Size 500-1000
Company B Lab, Inc.
Website bcorporation.net
Country United States
Revenue 1M-10M
Company Size 50-200
Company Navis, LLC
Website navis.com
Country United States
Revenue 50M-100M
Company Size 200-500
Company Sezzle Inc.
Website sezzle.com
Country United States
Revenue 1M-10M
Company Size 10-50
Company WestEd, Inc.
Website wested.org
Country United States
Revenue 100M-200M
Company Size 500-1000

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LiveAgent Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, LiveAgent has a market share of about 0.3%. Other major and competing products in this category include:

LiveAgent
Customer Service Management
LiveAgent market share in Customer Service Management is about 0.32%
1,791
Companies using LiveAgent
Customer Service Management
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    What is LiveAgent?

    LiveAgent is helpdesk software that's especially popular with e-commerce businesses at the small and midsize level. In addition to their core live chat application, the vendor also offers ticket management, online self-service portals and change and license management, all as either in-suite or standalone application.

    Top Industries that use LiveAgent

    Looking at LiveAgent customers by industry, we find that Retail (8%), Computer Software (7%) and Information Technology and Services (6%) are the largest segments.

    Companies using LiveAgent - Distribution by industry

    Top Countries that use LiveAgent

    32% of LiveAgent customers are in United States and 9% are in United Kingdom.

    LiveAgent customers by country

    Distribution of companies that use LiveAgent based on company size (Employees)

    Of all the customers that are using LiveAgent, a majority (67%) are small (<50 employees), 6% are large (>1000 employees) and 26% are medium-sized.

    Companies using LiveAgent, by size (number of employees)

    Distribution of companies that use LiveAgent based on company size (Revenue)

    Of all the customers that are using LiveAgent, a majority (70%) are small (<$50M), 7% are large (>$1000M) and 15% are medium-sized.

    LiveAgent clients - distribution by company revenue

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