Companies using LiveAgent
We have data on 5,104 companies that use LiveAgent. The companies using LiveAgent are most often found in United States and in the Retail industry. LiveAgent is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for LiveAgent usage goes back as far as 7 years and 6 months.
Who uses LiveAgent?
| Company | Lampdirect.nl | World Wide Lighting |
| Website | lampdirect.nl |
| Country | Netherlands |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | MaxMilhas |
| Website | maxmilhas.com.br |
| Country | Brazil |
| Revenue | 100M-200M |
| Company Size | 200-500 |
| Company | BCS Technology |
| Website | bcstechnology.com.au |
| Country | Australia |
| Revenue | 50M-100M |
| Company Size | 200-500 |
| Company | SimplePart |
| Website | simplepart.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Trendimi |
| Website | trendimi.com |
| Country | Ireland |
| Revenue | 1M-10M |
| Company Size | 1-10 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Lampdirect.nl | World Wide Lighting | lampdirect.nl | Netherlands | 50M-100M | 200-500 |
| MaxMilhas | maxmilhas.com.br | Brazil | 100M-200M | 200-500 |
| BCS Technology | bcstechnology.com.au | Australia | 50M-100M | 200-500 |
| SimplePart | simplepart.com | United States | 10M-50M | 50-200 |
| Trendimi | trendimi.com | Ireland | 1M-10M | 1-10 |
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LiveAgent Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, LiveAgent has a market share of about 0.3%. Other major and competing products in this category include:
Customer Service Management
What is LiveAgent?
LiveAgent is helpdesk software that's especially popular with e-commerce businesses at the small and midsize level. In addition to their core live chat application, the vendor also offers ticket management, online self-service portals and change and license management, all as either in-suite or standalone application.
Top Industries that use LiveAgent
Looking at LiveAgent customers by industry, we find that Retail (6%) and Computer Software (5%) are the largest segments.
Top Countries that use LiveAgent
33% of LiveAgent customers are in United States and 7% are in United Kingdom.
Distribution of companies that use LiveAgent based on company size (Employees)
Of all the customers that are using LiveAgent, a majority (64%) are small (<50 employees), 12% are large (>1000 employees) and 25% are medium-sized.
Distribution of companies that use LiveAgent based on company size (Revenue)
Of all the customers that are using LiveAgent, a majority (72%) are small (<$50M), 7% are large (>$1000M) and 15% are medium-sized.
