Companies using LiveAgent

We have data on 1,794 companies that use LiveAgent. The companies using LiveAgent are most often found in United States and in the Computer Software industry. LiveAgent is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for LiveAgent usage goes back as far as 4 years and 1 months.

If you’re interested in the companies that use LiveAgent, you may want to check out Zendesk and tawk.to as well.

Who uses LiveAgent?

Some of the companies that use LiveAgent include:
Company Website Country Revenue Company Size
B Lab, Inc. bcorporation.net United States 1M-10M 50-200
Sezzle Inc. sezzle.com United States 1M-10M 10-50
DigiCert, Inc. digicert.com United States 50M-100M 500-1000
Navis, LLC navis.com United States 50M-100M 200-500
G4S PLC g4s.com United Kingdom >1000M >10000

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LiveAgent Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, LiveAgent has a market share of about 0.3%. Other major and competing products in this category include:

LiveAgent
Customer Service Management
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1,794
Companies using LiveAgent
LiveAgent market share in Customer Service Management is about 0.32%
Customer Service Management

What is LiveAgent?

LiveAgent is helpdesk software that's especially popular with e-commerce businesses at the small and midsize level. In addition to their core live chat application, the vendor also offers ticket management, online self-service portals and change and license management, all as either in-suite or standalone application.

Top Industries that use LiveAgent

Top Industries that use LiveAgent

Looking at LiveAgent customers by industry, we find that Computer Software (7%), Retail (7%) and Information Technology and Services (6%) are the largest segments.

Companies using LiveAgent - Distribution by industry

Top Countries that use LiveAgent

Top Countries that use LiveAgent

32% of LiveAgent customers are in United States and 9% are in United Kingdom.

LiveAgent customers by country

Distribution of companies that use LiveAgent based on company size (Employees)

Distribution of companies that use LiveAgent based on company size (Employees)
Of all the customers that are using LiveAgent,a majority (58%) are small (<50 employees), 13% are large (>1000 employees) and 28% are medium-sized.
Companies using LiveAgent, by size (number of employees)

Distribution of companies that use LiveAgent based on company size (Revenue)

Distribution of companies that use LiveAgent based on company size (Revenue)
Of all the customers that are using LiveAgent, a majority (71%) are small (<$50M), 7% are large (>$1000M) and 14% are medium-sized.
LiveAgent clients - distribution by company revenue

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