We have data on 432 companies that use Talkdesk. The companies using Talkdesk are most often found in United States and in the Computer Software industry. Talkdesk is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Talkdesk usage goes back as far as 5 years and 2 months.
|Company||Vivid Seats Ltd.|
|Company||Upwork Global Inc.|
|TaskRabbit, Inc||taskrabbit.com||United States||10M-50M||1000-5000|
|Vivid Seats Ltd.||vividseats.com||United States||50M-100M||500-1000|
|Upwork Global Inc.||upwork.com||United States||200M-1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Talkdesk has a market share of about 0.3%. Other major and competing products in this category include:
Talkdesk is an all-in-one, browser-based call center software for inside sales, support and marketing.
Looking at Talkdesk customers by industry, we find that Computer Software (17%), Internet (12%) and Information Technology and Services (8%) are the largest segments.
78% of Talkdesk customers are in United States, 6% are in Canada and 5% are in United Kingdom.
Of all the customers that are using Talkdesk, a majority (53%) are medium-sized, 21% are large ( >1000 employees) and 25 are small (<50 employees).
Of all the customers that are using Talkdesk, a majority (65%) are small (<$50M), 10% are large (>$1000M) and 16% are medium-sized.