We have data on 120 companies that use Telax. The companies using Telax are most often found in United States and in the Telecommunications industry. Telax is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Telax usage goes back as far as 5 years and 10 months.
|Company||Global Data Systems, Inc.|
|Company||Howard County General Hospital, Inc.|
|Company||Service Experts LLC|
|Global Data Systems, Inc.||getgds.com||United States||10M-50M||200-500|
|Howard County General Hospital, Inc.||hopkinsmedicine.org||United States||200M-1000M||>10000|
|Service Experts LLC||serviceexperts.com||United States||>1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Telax has a market share of about 0.1%. Other major and competing products in this category include:
Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost.
Looking at Telax customers by industry, we find that Telecommunications (17%), Information Technology and Services (7%), Financial Services (7%) and Higher Education (5%) are the largest segments.
48% of Telax customers are in United States and 37% are in Canada.
Of all the customers that are using Telax, 15% are small (<50 employees), 40% are medium-sized and 39% are large (>1000 employees).
Of all the customers that are using Telax, 49% are small (<$50M), 7% are medium-sized and 35% are large (>$1000M).