We have data on 61 companies that use Telax. The companies using Telax are most often found in United States and in the Telecommunications industry. Telax is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Telax usage goes back as far as 3 years and 10 months.
|Treasury Board of Canada Secretariat||canada.ca||Canada||>1000M||>10000|
|Wilfrid Laurier University||wlu.ca||Canada||100M-200M||1000-5000|
|CallTower Inc.||calltower.com||United States||10M-50M||50-200|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Contact Center Management. In the Contact Center Management category, Telax has a market share of about 0.1%. Other major and competing products in this category include:
Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost.
Looking at Telax customers by industry, we find that Telecommunications (15%), Computer Software (13%), Hospital & Health Care (12%) and Higher Education (5%) are the largest segments.
51% of Telax customers are in United States and 33% are in Canada.