We have data on 80 companies that use Synthetix. The companies using Synthetix are most often found in United States and in the Information Technology and Services industry. Synthetix is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Synthetix usage goes back as far as 7 years and 5 months.
Company | Esure Group |
Website | esuregroup.com |
Country | Canada |
Revenue | >1000M |
Company Size | 1000-5000 |
Company | Tata Consultancy Services Ltd |
Website | tcs.com |
Country | India |
Revenue | >1000M |
Company Size | >10000 |
Company | University of California, Berkeley |
Website | berkeley.edu |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | BT Wholesale |
Website | btwholesale.com |
Country | United Kingdom |
Revenue | >1000M |
Company Size | >10000 |
Company | KCOM Group |
Website | kcom.com |
Country | United Kingdom |
Revenue | 200M-1000M |
Company Size | 1000-5000 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
Esure Group | esuregroup.com | Canada | >1000M | 1000-5000 |
Tata Consultancy Services Ltd | tcs.com | India | >1000M | >10000 |
University of California, Berkeley | berkeley.edu | United States | >1000M | >10000 |
BT Wholesale | btwholesale.com | United Kingdom | >1000M | >10000 |
KCOM Group | kcom.com | United Kingdom | 200M-1000M | 1000-5000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Synthetix has a market share of about 0.1%. Other major and competing products in this category include:
Synthetix is a multi-channel web self-service, contact-centre knowledge-bases and live web-chat from one of the UK's leading online customer service software providers.
Looking at Synthetix customers by industry, we find that Information Technology and Services (17%), Computer Software (13%), Financial Services (13%) and Internet (8%) are the largest segments.
42% of Synthetix customers are in United States, 10% are in United Kingdom and 9% are in Australia.
Of all the customers that are using Synthetix, 45% are small (<50 employees), 23% are medium-sized and 23% are large (>1000 employees).
Of all the customers that are using Synthetix, a majority (54%) are small (<$50M), 28% are large (>$1000M) and 7% are medium-sized.