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Companies using Synthetix

We have data on 80 companies that use Synthetix. The companies using Synthetix are most often found in United States and in the Information Technology and Services industry. Synthetix is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Synthetix usage goes back as far as 7 years and 4 months.

If you’re interested in the companies that use Synthetix, you may want to check out tawk.to and Zendesk as well.

Who uses Synthetix?

Some of the companies that use Synthetix include:
Company Esure Group
Website esuregroup.com
Country Canada
Revenue >1000M
Company Size 1000-5000
Company Tata Consultancy Services Ltd
Website tcs.com
Country India
Revenue >1000M
Company Size >10000
Company University of California, Berkeley
Website berkeley.edu
Country United States
Revenue >1000M
Company Size >10000
Company BT Wholesale
Website btwholesale.com
Country United Kingdom
Revenue >1000M
Company Size >10000
Company KCOM Group
Website kcom.com
Country United Kingdom
Revenue 200M-1000M
Company Size 1000-5000

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Synthetix Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Synthetix has a market share of about 0.1%. Other major and competing products in this category include:

Synthetix
Customer Service Management
Synthetix market share in Customer Service Management is about 0.01%
80
Companies using Synthetix
Customer Service Management
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    What is Synthetix?

    Synthetix is a multi-channel web self-service, contact-centre knowledge-bases and live web-chat from one of the UK's leading online customer service software providers.

    Top Industries that use Synthetix

    Looking at Synthetix customers by industry, we find that Information Technology and Services (17%), Computer Software (13%), Financial Services (13%) and Internet (8%) are the largest segments.

    Companies using Synthetix - Distribution by industry

    Top Countries that use Synthetix

    42% of Synthetix customers are in United States, 10% are in United Kingdom and 9% are in Australia.

    Synthetix customers by country

    Distribution of companies that use Synthetix based on company size (Employees)

    Of all the customers that are using Synthetix, 45% are small (<50 employees), 23% are medium-sized and 23% are large (>1000 employees).

    Companies using Synthetix, by size (number of employees)

    Distribution of companies that use Synthetix based on company size (Revenue)

    Of all the customers that are using Synthetix, a majority (54%) are small (<$50M), 28% are large (>$1000M) and 7% are medium-sized.

    Synthetix clients - distribution by company revenue

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