We have data on 116 companies that use Synthetix. The companies using Synthetix are most often found in United Kingdom and in the Financial Services industry. Synthetix is most often used by companies with 1000-5000 employees and >1000M dollars in revenue. Our data for Synthetix usage goes back as far as 5 years and 6 months.
|Company||Avios - Leaders in Travel Rewards|
|Company||BT Wholesale Limited|
|Company||Walgreens Boots Alliance, Inc.|
|Company||BBC Global News Limited|
|Avios - Leaders in Travel Rewards||avios.com||United Kingdom||100M-200M||500-1000|
|BT Wholesale Limited||btwholesale.com||United Kingdom||>1000M||>10000|
|Duke University||duke.edu||United States||>1000M||>10000|
|Walgreens Boots Alliance, Inc.||walgreensbootsalliance.com||United States||>1000M||>10000|
|BBC Global News Limited||bbc.co.uk||France||>1000M||>10000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Synthetix has a market share of about 0.1%. Other major and competing products in this category include:
Synthetix is a multi-channel web self-service, contact-centre knowledge-bases and live web-chat from one of the UK's leading online customer service software providers.
Looking at Synthetix customers by industry, we find that Financial Services (9%), Utilities (7%), Computer Software (7%) and Higher Education (6%) are the largest segments.
54% of Synthetix customers are in United Kingdom and 23% are in United States.
Of all the customers that are using Synthetix, 13% are small (<50 employees), 30% are medium-sized and 46% are large (>1000 employees).
Of all the customers that are using Synthetix, 37% are small (<$50M), 10% are medium-sized and 38% are large (>$1000M).