Companies using Zoho Desk
We have data on 1,577 companies that use Zoho Desk. The companies using Zoho Desk are most often found in United States and in the Information Technology and Services industry. Zoho Desk is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Zoho Desk usage goes back as far as 7 years and 3 months.
Who uses Zoho Desk?
| Company | improveit 360 |
| Website | improveit360.com |
| Country | United States |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | EverCommerce |
| Website | evercommerce.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Gekko |
| Website | gekko.com |
| Country | United Kingdom |
| Revenue | 1M-10M |
| Company Size | 50-200 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Feedonomics |
| Website | feedonomics.com |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 200-500 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| improveit 360 | improveit360.com | United States | 1M-10M | 10-50 |
| EverCommerce | evercommerce.com | United States | 200M-1000M | 1000-5000 |
| Gekko | gekko.com | United Kingdom | 1M-10M | 50-200 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >1000M | >10000 |
| Feedonomics | feedonomics.com | United States | 100M-200M | 200-500 |
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Zoho Desk Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Zoho Desk has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Zoho Desk?
Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company.
Top Industries that use Zoho Desk
Looking at Zoho Desk customers by industry, we find that Information Technology and Services (22%) and Computer Software (11%) are the largest segments.
Top Countries that use Zoho Desk
39% of Zoho Desk customers are in United States, 10% are in India, 6% are in Canada and 5% are in United Kingdom.
Distribution of companies that use Zoho Desk based on company size (Employees)
Of all the customers that are using Zoho Desk, a majority (53%) are small (<50 employees), 11% are large (>1000 employees) and 37% are medium-sized.
Distribution of companies that use Zoho Desk based on company size (Revenue)
Of all the customers that are using Zoho Desk, a majority (72%) are small (<$50M), 6% are large (>$1000M) and 15% are medium-sized.
