We have data on 736 companies that use Zoho Desk. The companies using Zoho Desk are most often found in United States and in the Information Technology and Services industry. Zoho Desk is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Zoho Desk usage goes back as far as 5 years and 5 months.
|Company||HCM Hostettler & Company|
|Company||Principled Technologies, Inc.|
|Company||THINKWELL GROUP INC|
|HCM Hostettler & Company||hcm.com||Switzerland||1M-10M||50-200|
|QA Limited||qa.com||United Kingdom||200M-1000M||1000-5000|
|Principled Technologies, Inc.||principledtechnologies.com||United States||10M-50M||50-200|
|Capita PLC||capita.com||United Kingdom||>1000M||>10000|
|THINKWELL GROUP INC||thinkwellgroup.com||United States||10M-50M||200-500|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Zoho Desk has a market share of about 0.1%. Other major and competing products in this category include:
Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company.
Looking at Zoho Desk customers by industry, we find that Information Technology and Services (17%), Computer Software (16%) and Internet (5%) are the largest segments.
62% of Zoho Desk customers are in United States, 8% are in United Kingdom, 7% are in Canada and 7% are in India.
Of all the customers that are using Zoho Desk, 40% are small (<50 employees), 42% are medium-sized and 14% are large (>1000 employees).
Of all the customers that are using Zoho Desk, a majority (76%) are small (<$50M), 13% are large (>$1000M) and 0% are medium-sized.