Companies using Helpshift

We have found 167 companies that use Helpshift. The companies using Helpshift are most often found in United States and in the Computer Software industry. Helpshift is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Helpshift usage goes back as far as 2 years and 5 months.

Did you know that Helpshift customers are also likely to use Google Analytics and Google Apps?

Who uses Helpshift?

List of the top companies using Helpshift :
Company Website Country Revenue Company Size
Google, Inc. google.com United States >1000M >10000
Bloomin' Brands, Inc. bloominbrands.com United States >1000M >10000
E. W. Scripps Co scripps.com United States 200M-1000M 5000-10000

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Helpshift Market Share and Competitors in Customer Service Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Helpshift has a market share of about 0.1%. Other major and competing products in this category include:

Helpshift
Customer Service Management
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167
Companies using Helpshift
Helpshift market share in Customer Service Management is about 0.05%
Customer Service Management

What is Helpshift?

Helpshift is a customer support platform for mobile apps. Improve customer experience, drive higher ratings and increase retention.

Top Industries that use Helpshift

Top Industries that use Helpshift

Looking at Helpshift customers by industry, we find that Computer Software (51%) and Computer Games (6%) are the largest segments.

Companies using Helpshift - Distribution by industry
Companies that use Helpshift, by industry :
Industry Number of companies
Computer Software 84
Computer Games 9
Internet 7
Information Technology and Services 6
Entertainment 6
Consumer Electronics 3
Marketing and Advertising 2
Sports 2
Consumer Goods 2
Restaurants 1

Top Countries that use Helpshift

Top Countries that use Helpshift

45% of Helpshift customers are in United States and 8% are in India.

Helpshift customers by country
Companies that use Helpshift, by country :
Country Number of companies
United States 75
India 13
United Kingdom 7
Canada 4
Spain 4
Russian Federation 4
Germany 4
Finland 3
France 3
Australia 2

Distribution of companies that use Helpshift based on company size (Employees)

Distribution of companies that use Helpshift based on company size (Employees)
Of all the companies that are using Helpshift,43% are small (<50 employees), 35% are medium-sized and 16% are large (>1000 employees).
Companies using Helpshift, by size (number of employees)
Companies that use Helpshift, by employees :
Employees Number of companies
10-50 Employees 59
50-200 Employees 33
500-1000 Employees 10
>10000 Employees 10
200-500 Employees 9
1-10 Employees 8
1000-5000 Employees 8
5000-10000 Employees 2

Distribution of companies that use Helpshift based on company size (Revenue)

Distribution of companies that use Helpshift based on company size (Revenue)
Of all the companies that are using Helpshift, a majority (64%) are small (<$50M), 13% are large (>$1000M) and 13% are medium-sized.
Helpshift clients - distribution by company revenue
Companies that use Helpshift, by revenue :
Revenue (in USD) Number of companies
1M-10M 75
10M-50M 26
50M-100M 10
>1000M 9
200M-1000M 7
100M-200M 6
0M-1M 6

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