We have data on 172 companies that use Helpshift. The companies using Helpshift are most often found in United States and in the Computer Software industry. Helpshift is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Helpshift usage goes back as far as 3 years.
|Capcom Game Studio Vancouver, Inc.||capcomvancouver.com||Canada||10M-50M||200-500|
|Jam City, Inc.||jamcity.com||United States||50M-100M||500-1000|
|AMC Networks Inc||amcnetworks.com||United States||200M-1000M||1000-5000|
|Lockwood Publishing||lockwoodpublishing.com||United Kingdom||10M-50M||50-200|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, Helpshift has a market share of about 0.1%. Other major and competing products in this category include:
Helpshift is a customer support platform for mobile apps. Improve customer experience, drive higher ratings and increase retention.
Looking at Helpshift customers by industry, we find that Computer Software (51%) and Computer Games (8%) are the largest segments.
46% of Helpshift customers are in United States and 7% are in India.