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Companies using Helpshift

We have data on 409 companies that use Helpshift. The companies using Helpshift are most often found in United States and in the Computer Games industry. Helpshift is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Helpshift usage goes back as far as 5 years and 5 months.

If you’re interested in the companies that use Helpshift, you may want to check out tawk.to and Zendesk as well.

Who uses Helpshift?

Some of the companies that use Helpshift include:
Company Flipboard, Inc.
Website flipboard.com
Country United States
Revenue 10M-50M
Company Size 50-200
Company Ubisoft Entertainment SA
Website ubisoft.com
Country Canada
Revenue >1000M
Company Size >10000
Company Upwork Global Inc.
Website upwork.com
Country United States
Revenue 200M-1000M
Company Size >10000
Company Computer Design and Integration LLC
Website cdillc.com
Country United States
Revenue 10M-50M
Company Size 1000-5000

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Helpshift Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Helpshift has a market share of about 0.1%. Other major and competing products in this category include:

Helpshift
Customer Service Management
Helpshift market share in Customer Service Management is about 0.03%
409
Companies using Helpshift
Customer Service Management
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    What is Helpshift?

    Helpshift is a customer support platform for mobile apps. Improve customer experience, drive higher ratings and increase retention.

    Top Industries that use Helpshift

    Looking at Helpshift customers by industry, we find that Computer Games (26%), Internet (11%), Computer Software (11%), Information Technology and Services (9%) and Entertainment (6%) are the largest segments.

    Companies using Helpshift - Distribution by industry

    Top Countries that use Helpshift

    50% of Helpshift customers are in United States and 6% are in United Kingdom.

    Helpshift customers by country

    Distribution of companies that use Helpshift based on company size (Employees)

    Of all the customers that are using Helpshift, 33% are small (<50 employees), 44% are medium-sized and 22% are large (>1000 employees).

    Companies using Helpshift, by size (number of employees)

    Distribution of companies that use Helpshift based on company size (Revenue)

    Of all the customers that are using Helpshift, a majority (70%) are small (<$50M), 17% are large (>$1000M) and 6% are medium-sized.

    Helpshift clients - distribution by company revenue

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