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Companies using Smart Queue

We have data on 21 companies that use Smart Queue. The companies using Smart Queue are most often found in United States and in the Information Technology and Services industry. Smart Queue is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Smart Queue usage goes back as far as 6 years and 10 months.

If you’re interested in the companies that use Smart Queue, you may want to check out Voxify and Five9 as well.

Who uses Smart Queue?

Some of the companies that use Smart Queue include:
Company Citigroup Inc
Website citigroup.com
Country United States
Revenue >1000M
Company Size >10000
Company Accenture PLC
Website accenture.com
Country Ireland
Revenue >1000M
Company Size >10000
Company Apple, Inc.
Website apple.com
Country United States
Revenue >1000M
Company Size >10000
Company JPMorgan Chase & Co.
Website jpmorganchase.com
Country United States
Revenue >1000M
Company Size >10000
Company InsideSales
Website insidesales.com
Country United States
Revenue 100M-200M
Company Size 50-200

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Smart Queue Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Smart Queue has a market share of about 0.1%. Other major and competing products in this category include:

Smart Queue
Contact Center Management
Smart Queue market share in Contact Center Management is about 0.03%
21
Companies using Smart Queue
Contact Center Management
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    What is Smart Queue?

    AVOXI's cloud-based, virtual call center solution, Smart Queue, offers cloud-based call center solutions tailored to your unique business requirements. Using open-source technology, Smart Queue provides comparable contact center features and functionality as found in costly proprietary platforms at a fraction of the cost. As a virtual solution, AVOXI's team handles the upgrades and maintenance. You focus on your business without the software and hardware worries.

    Top Industries that use Smart Queue

    Looking at Smart Queue customers by industry, we find that Information Technology and Services (24%), Financial Services (15%) and Banking (5%) are the largest segments.

    Companies using Smart Queue - Distribution by industry

    Top Countries that use Smart Queue

    53% of Smart Queue customers are in United States.

    Smart Queue customers by country

    Distribution of companies that use Smart Queue based on company size (Employees)

    Of all the customers that are using Smart Queue, a majority (55%) are large (>1000 employees), 6% are small (<50 employees) and 20% are medium-sized.

    Companies using Smart Queue, by size (number of employees)

    Distribution of companies that use Smart Queue based on company size (Revenue)

    Of all the customers that are using Smart Queue, a majority (58%) are large (>$1000M), 12% are small (<$50M) and 0% are medium-sized.

    Smart Queue clients - distribution by company revenue

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