We have data on 29 companies that use Smart Queue. The companies using Smart Queue are most often found in United States and in the Banking industry. Smart Queue is most often used by companies with 1000-5000 employees and 200M-1000M dollars in revenue. Our data for Smart Queue usage goes back as far as 5 years and 3 months.
|Company||University of Aberdeen|
|Company||Spirent Communications plc|
|Company||Rolta India Ltd|
|University of Aberdeen||abdn.ac.uk||United Kingdom||100M-200M||1000-5000|
|Spirent Communications plc||spirent.com||United States||200M-1000M||1000-5000|
|Rolta India Ltd||rolta.com||India||200M-1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Smart Queue has a market share of about 0.1%. Other major and competing products in this category include:
AVOXI's cloud-based, virtual call center solution, Smart Queue, offers cloud-based call center solutions tailored to your unique business requirements. Using open-source technology, Smart Queue provides comparable contact center features and functionality as found in costly proprietary platforms at a fraction of the cost. As a virtual solution, AVOXI's team handles the upgrades and maintenance. You focus on your business without the software and hardware worries.
Looking at Smart Queue customers by industry, we find that Banking (14%), Information Technology and Services (14%), Higher Education (11%) and Computer Software (7%) are the largest segments.
59% of Smart Queue customers are in United States, 7% are in United Kingdom and 7% are in Australia.
Of all the customers that are using Smart Queue, a majority (61%) are large (>1000 employees), 4% are small (<50 employees) and 14% are medium-sized.
Of all the customers that are using Smart Queue, a majority (50%) are large (>$1000M), 18% are small (<$50M) and 11% are medium-sized.