Companies using Smart Queue
We have data on 19 companies that use Smart Queue. The companies using Smart Queue are most often found in United States and in the Information Technology and Services industry. Smart Queue is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Smart Queue usage goes back as far as 7 years and 3 months.
Who uses Smart Queue?
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | JPMorgan Chase & Co. |
| Website | jpmorganchase.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Citigroup Inc |
| Website | citigroup.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Guy Carpenter |
| Website | guycarp.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | American Express Co |
| Website | americanexpress.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
| JPMorgan Chase & Co. | jpmorganchase.com | United States | >1000M | >10000 |
| Citigroup Inc | citigroup.com | United States | >1000M | >10000 |
| Guy Carpenter | guycarp.com | United States | >1000M | 1000-5000 |
| American Express Co | americanexpress.com | United States | >1000M | >10000 |
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Smart Queue Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Smart Queue has a market share of about 0.1%. Other major and competing products in this category include:
Contact Center Management
What is Smart Queue?
AVOXI's cloud-based, virtual call center solution, Smart Queue, offers cloud-based call center solutions tailored to your unique business requirements. Using open-source technology, Smart Queue provides comparable contact center features and functionality as found in costly proprietary platforms at a fraction of the cost. As a virtual solution, AVOXI's team handles the upgrades and maintenance. You focus on your business without the software and hardware worries.
Top Industries that use Smart Queue
Looking at Smart Queue customers by industry, we find that Information Technology and Services (22%), Financial Services (16%) and Banking (6%) are the largest segments.
Top Countries that use Smart Queue
48% of Smart Queue customers are in United States.
Distribution of companies that use Smart Queue based on company size (Employees)
Of all the customers that are using Smart Queue, a majority (56%) are large (>1000 employees), 1% are small (<50 employees) and 22% are medium-sized.
Distribution of companies that use Smart Queue based on company size (Revenue)
Of all the customers that are using Smart Queue, a majority (59%) are large (>$1000M), 6% are small (<$50M) and 0% are medium-sized.
