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Companies using Smart Queue

We have data on 29 companies that use Smart Queue. The companies using Smart Queue are most often found in United States and in the Banking industry. Smart Queue is most often used by companies with 1000-5000 employees and 200M-1000M dollars in revenue. Our data for Smart Queue usage goes back as far as 5 years and 3 months.

If you’re interested in the companies that use Smart Queue, you may want to check out Voxify and Five9 as well.

Who uses Smart Queue?

Some of the companies that use Smart Queue include:
Company SQAsquared
Website sqasquared.com
Country United States
Revenue 1M-10M
Company Size 50-200
Company University of Aberdeen
Website abdn.ac.uk
Country United Kingdom
Revenue 100M-200M
Company Size 1000-5000
Company InsideSales.com
Website insidesales.com
Country United States
Revenue 100M-200M
Company Size 500-1000
Company Spirent Communications plc
Website spirent.com
Country United States
Revenue 200M-1000M
Company Size 1000-5000
Company Rolta India Ltd
Website rolta.com
Country India
Revenue 200M-1000M
Company Size 1000-5000

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Smart Queue Market Share and Competitors in Contact Center Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Smart Queue has a market share of about 0.1%. Other major and competing products in this category include:

Smart Queue
Contact Center Management
Smart Queue market share in Contact Center Management is about 0.02%
29
Companies using Smart Queue
Contact Center Management
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    What is Smart Queue?

    AVOXI's cloud-based, virtual call center solution, Smart Queue, offers cloud-based call center solutions tailored to your unique business requirements. Using open-source technology, Smart Queue provides comparable contact center features and functionality as found in costly proprietary platforms at a fraction of the cost. As a virtual solution, AVOXI's team handles the upgrades and maintenance. You focus on your business without the software and hardware worries.

    Top Industries that use Smart Queue

    Looking at Smart Queue customers by industry, we find that Banking (14%), Information Technology and Services (14%), Higher Education (11%) and Computer Software (7%) are the largest segments.

    Companies using Smart Queue - Distribution by industry

    Top Countries that use Smart Queue

    59% of Smart Queue customers are in United States, 7% are in United Kingdom and 7% are in Australia.

    Smart Queue customers by country

    Distribution of companies that use Smart Queue based on company size (Employees)

    Of all the customers that are using Smart Queue, a majority (61%) are large (>1000 employees), 4% are small (<50 employees) and 14% are medium-sized.

    Companies using Smart Queue, by size (number of employees)

    Distribution of companies that use Smart Queue based on company size (Revenue)

    Of all the customers that are using Smart Queue, a majority (50%) are large (>$1000M), 18% are small (<$50M) and 11% are medium-sized.

    Smart Queue clients - distribution by company revenue

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