We have data on 189 companies that use Microsoft Dynamics 365 for Customer Service. The companies using Microsoft Dynamics 365 for Customer Service are most often found in United States and in the Computer Software industry. Microsoft Dynamics 365 for Customer Service is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Microsoft Dynamics 365 for Customer Service usage goes back as far as 2 years and 9 months.
|K3 Business Technology Group PLC||k3btg.com||United Kingdom||50M-100M||500-1000|
|Arctic Information Technology, Inc.||arcticit.com||United States||1M-10M||10-50|
|eBECS Limited||ebecs.com||United Kingdom||50M-100M||200-500|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 12,500 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Microsoft Dynamics 365 for Customer Service has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service provides many features and tools that organizations can use to manage the services that's been provided to customers.
Looking at Microsoft Dynamics 365 for Customer Service customers by industry, we find that Computer Software (37%) and Information Technology and Services (21%) are the largest segments.
28% of Microsoft Dynamics 365 for Customer Service customers are in United States, 12% are in United Kingdom, 8% are in Netherlands and 5% are in Australia.