Companies using Microsoft Dynamics 365 for Customer Service
We have data on 907 companies that use Microsoft Dynamics 365 for Customer Service. The companies using Microsoft Dynamics 365 for Customer Service are most often found in United States and in the Information Technology and Services industry. Microsoft Dynamics 365 for Customer Service is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for Microsoft Dynamics 365 for Customer Service usage goes back as far as 6 years.
Who uses Microsoft Dynamics 365 for Customer Service?
| Company | EPAM Systems Inc |
| Website | epam.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Accenture PLC |
| Website | accenture.com |
| Country | Ireland |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Cognizant Technology Solutions Corp |
| Website | cognizant.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | HP Development Company, L.P. |
| Website | hp.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| EPAM Systems Inc | epam.com | United States | >1000M | >10000 |
| Accenture PLC | accenture.com | Ireland | >1000M | >10000 |
| Cognizant Technology Solutions Corp | cognizant.com | United States | >1000M | >10000 |
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| HP Development Company, L.P. | hp.com | United States | >1000M | >10000 |
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Microsoft Dynamics 365 for Customer Service Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Microsoft Dynamics 365 for Customer Service has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is Microsoft Dynamics 365 for Customer Service?
Customer Service provides many features and tools that organizations can use to manage the services that's been provided to customers.
Top Industries that use Microsoft Dynamics 365 for Customer Service
Looking at Microsoft Dynamics 365 for Customer Service customers by industry, we find that Information Technology and Services (44%) and Computer Software (12%) are the largest segments.
Top Countries that use Microsoft Dynamics 365 for Customer Service
34% of Microsoft Dynamics 365 for Customer Service customers are in United States, 12% are in United Kingdom and 5% are in Canada.
Distribution of companies that use Microsoft Dynamics 365 for Customer Service based on company size (Employees)
Of all the customers that are using Microsoft Dynamics 365 for Customer Service, 24% are small (<50 employees), 45% are medium-sized and 30% are large (>1000 employees).
Distribution of companies that use Microsoft Dynamics 365 for Customer Service based on company size (Revenue)
Of all the customers that are using Microsoft Dynamics 365 for Customer Service, 42% are small (<$50M), 20% are medium-sized and 30% are large (>$1000M).
