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Companies using Microsoft Dynamics 365 for Customer Service

We have data on 416 companies that use Microsoft Dynamics 365 for Customer Service. The companies using Microsoft Dynamics 365 for Customer Service are most often found in United States and in the Information Technology and Services industry. Microsoft Dynamics 365 for Customer Service is most often used by companies with 50-200 employees and 1M-10M dollars in revenue. Our data for Microsoft Dynamics 365 for Customer Service usage goes back as far as 3 years and 9 months.

If you’re interested in the companies that use Microsoft Dynamics 365 for Customer Service, you may want to check out tawk.to and Zendesk as well.

Who uses Microsoft Dynamics 365 for Customer Service?

Some of the companies that use Microsoft Dynamics 365 for Customer Service include:
Company UPMC
Website upmc.com
Country United States
Revenue 1M-10M
Company Size >10000
Company Blackfriars Group
Website blackfriarsgroup.com
Country United Kingdom
Revenue 1M-10M
Company Size >10000

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Microsoft Dynamics 365 for Customer Service Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Microsoft Dynamics 365 for Customer Service has a market share of about 0.1%. Other major and competing products in this category include:

Microsoft Dynamics 365 for Customer Service
Customer Service Management
Microsoft Dynamics 365 for Customer Service market share in Customer Service Management is about 0.04%
416
Companies using Microsoft Dynamics 365 for Customer Service
Customer Service Management
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    What is Microsoft Dynamics 365 for Customer Service?

    Customer Service provides many features and tools that organizations can use to manage the services that's been provided to customers.

    Top Industries that use Microsoft Dynamics 365 for Customer Service

    Looking at Microsoft Dynamics 365 for Customer Service customers by industry, we find that Information Technology and Services (42%) and Computer Software (13%) are the largest segments.

    Companies using Microsoft Dynamics 365 for Customer Service - Distribution by industry

    Top Countries that use Microsoft Dynamics 365 for Customer Service

    35% of Microsoft Dynamics 365 for Customer Service customers are in United States, 12% are in United Kingdom, 7% are in Canada and 5% are in Australia.

    Microsoft Dynamics 365 for Customer Service customers by country

    Distribution of companies that use Microsoft Dynamics 365 for Customer Service based on company size (Employees)

    Of all the customers that are using Microsoft Dynamics 365 for Customer Service, 19% are small (<50 employees), 45% are medium-sized and 34% are large (>1000 employees).

    Companies using Microsoft Dynamics 365 for Customer Service, by size (number of employees)

    Distribution of companies that use Microsoft Dynamics 365 for Customer Service based on company size (Revenue)

    Of all the customers that are using Microsoft Dynamics 365 for Customer Service, a majority (54%) are small (<$50M), 27% are large (>$1000M) and 10% are medium-sized.

    Microsoft Dynamics 365 for Customer Service clients - distribution by company revenue

    Target Microsoft Dynamics 365 for Customer Service customers to accomplish your sales and marketing goals.

    Customize Microsoft Dynamics 365 for Customer Service users by location, employees, revenue, industry, and more.

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