We have data on 5,960 companies that use BoldChat. The companies using BoldChat are most often found in United States and in the Retail industry. BoldChat is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for BoldChat usage goes back as far as 6 years and 3 months.
|Company||The North Face|
|Company||4 HEALTHY PETS|
|Company||Robbins Brothers Jewelry|
|The North Face||thenorthface.com||United States||100M-200M||1000-5000|
|4 HEALTHY PETS||healthypets.com||United States||10M-50M||50-200|
|Robbins Brothers Jewelry||robbinsbrothers.com||United States||100M-200M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, BoldChat has a market share of about 0.4%. Other major and competing products in this category include:
BoldChat Live website chat software that is easy to install and highly customizable.
Looking at BoldChat customers by industry, we find that Retail (12%), Automotive (10%), Hospital & Health Care (8%) and Construction (5%) are the largest segments.
74% of BoldChat customers are in United States and 5% are in Canada.
Of all the customers that are using BoldChat, a majority (68%) are small (<50 employees), 7% are large (>1000 employees) and 24% are medium-sized.
Of all the customers that are using BoldChat, a majority (83%) are small (<$50M), 0% are large (>$1000M) and 0% are medium-sized.