Companies using RedHelper
We have data on 938 companies that use RedHelper. The companies using RedHelper are most often found in Russian Federation and in the Retail industry. RedHelper is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for RedHelper usage goes back as far as 4 years and 5 months.
Who uses RedHelper?
| Company | LinkedIn Corporation |
| Website | linkedin.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | M.Video |
| Website | mvideo.ru |
| Country | Russian Federation |
| Revenue | 200M-1000M |
| Company Size | 500-1000 |
| Company | Technogym |
| Website | technogym.com |
| Country | Italy |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | VTB Insurance, Limited |
| Website | vtbins.ru |
| Country | Russian Federation |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | Smart Metal Group |
| Website | smartmetalgroup.com |
| Country | Bulgaria |
| Revenue | 1M-10M |
| Company Size | 10-50 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| LinkedIn Corporation | linkedin.com | United States | >1000M | >10000 |
| M.Video | mvideo.ru | Russian Federation | 200M-1000M | 500-1000 |
| Technogym | technogym.com | Italy | 200M-1000M | 1000-5000 |
| VTB Insurance, Limited | vtbins.ru | Russian Federation | >1000M | 1000-5000 |
| Smart Metal Group | smartmetalgroup.com | Bulgaria | 1M-10M | 10-50 |
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RedHelper Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, RedHelper has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is RedHelper?
RedHelper is an Online Consultant on the site that allows to instantly communicate with a visitor which helps in increasing sales and provide quality service. It helps follow the gaze, gestures and behavior of the visitor and provides the feedback to the sales assistant to know in advance of what services to be offered to client. It also constantly compares the individual employee performance with statistics of all operators working in the system to show a personal rating to motivate them to work better and achieve the result.
Top Industries that use RedHelper
Looking at RedHelper customers by industry, we find that Retail (6%) is the largest segment.
Top Countries that use RedHelper
54% of RedHelper customers are in Russian Federation and 6% are in Ukraine.
Distribution of companies that use RedHelper based on company size (Employees)
Of all the customers that are using RedHelper, a majority (52%) are small (<50 employees), 17% are large (>1000 employees) and 30% are medium-sized.
Distribution of companies that use RedHelper based on company size (Revenue)
Of all the customers that are using RedHelper, a majority (60%) are small (<$50M), 10% are large (>$1000M) and 20% are medium-sized.
