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Companies using RedHelper

We have data on 868 companies that use RedHelper. The companies using RedHelper are most often found in Russian Federation and in the Retail industry. RedHelper is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for RedHelper usage goes back as far as 2 years and 6 months.

If you’re interested in the companies that use RedHelper, you may want to check out tawk.to and Zendesk as well.

Who uses RedHelper?

Some of the companies that use RedHelper include:
Company VideoMost
Website videomost.com
Country Russian Federation
Revenue 10M-50M
Company Size 10-50
Company OOO "Domashnie Dengi"
Website domadengi.ru
Country Russian Federation
Revenue 50M-100M
Company Size 200-500
Company PSN Group
Website psngroup.ru
Country Russian Federation
Revenue 50M-100M
Company Size 50-200
Company INFARS
Website infars.ru
Country Russian Federation
Revenue 10M-50M
Company Size 50-200
Company M.video PAO
Website mvideo.ru
Country Russian Federation
Revenue >1000M
Company Size 500-1000

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RedHelper Market Share and Competitors in Customer Service Management

We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, RedHelper has a market share of about 0.1%. Other major and competing products in this category include:

RedHelper
Customer Service Management
RedHelper market share in Customer Service Management is about 0.07%
868
Companies using RedHelper
Customer Service Management
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    What is RedHelper?

    RedHelper is an Online Consultant on the site that allows to instantly communicate with a visitor which helps in increasing sales and provide quality service. It helps follow the gaze, gestures and behavior of the visitor and provides the feedback to the sales assistant to know in advance of what services to be offered to client. It also constantly compares the individual employee performance with statistics of all operators working in the system to show a personal rating to motivate them to work better and achieve the result.

    Top Industries that use RedHelper

    Looking at RedHelper customers by industry, we find that Retail (6%) is the largest segment.

    Companies using RedHelper - Distribution by industry

    Top Countries that use RedHelper

    40% of RedHelper customers are in Russian Federation and 6% are in Ukraine.

    RedHelper customers by country

    Distribution of companies that use RedHelper based on company size (Employees)

    Of all the customers that are using RedHelper, 44% are small (<50 employees), 36% are medium-sized and 19% are large (>1000 employees).

    Companies using RedHelper, by size (number of employees)

    Distribution of companies that use RedHelper based on company size (Revenue)

    Of all the customers that are using RedHelper, a majority (54%) are small (<$50M), 22% are large (>$1000M) and 12% are medium-sized.

    RedHelper clients - distribution by company revenue

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