We have data on 12 companies that use ChangeGear Service Desk. The companies using ChangeGear Service Desk are most often found in United States and in the Information Technology and Services industry. ChangeGear Service Desk is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for ChangeGear Service Desk usage goes back as far as 6 years and 3 months.
|Company||TTM Technologies, Inc.|
|Company||Missile Defense Agency (MDA)|
|TTM Technologies, Inc.||ttm.com||United States||>1000M||>10000|
|IT Resources||it-resources.com||United States||0M-1M||1-10|
|Missile Defense Agency (MDA)||mda.mil||United States||200M-1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ChangeGear Service Desk has a market share of about 0.1%. Other major and competing products in this category include:
Service Desk software should be an enabler, not a barrier, to delivering great service. IT needs a cost-effective platform that is easy to implement, manage, and configure to meet the needs of the business. ChangeGear Service Desk is the powerfully simple solution for managing, tracking and controlling IT services. Easily facilitate ticket routing, resolve requests, automate changes and more from a highly scalable, single platform.
Looking at ChangeGear Service Desk customers by industry, we find that Information Technology and Services (18%) and Computer Software (9%) are the largest segments.
60% of ChangeGear Service Desk customers are in United States.
Of all the customers that are using ChangeGear Service Desk, 20% are small (<50 employees), 11% are medium-sized and 21% are large (>1000 employees).
Of all the customers that are using ChangeGear Service Desk, 30% are small (<$50M), 0% are medium-sized and 28% are large (>$1000M).