We have data on 71 companies that use Bright Pattern. The companies using Bright Pattern are most often found in United States and in the Information Technology and Services industry. Bright Pattern is most often used by companies with 1000-5000 employees and 10M-50M dollars in revenue. Our data for Bright Pattern usage goes back as far as 6 years.
|Madison Reed||madison-reed.com||United States||10M-50M||200-500|
|Panasonic Avionics||panasonic.aero||United States||200M-1000M||1000-5000|
|ServiceNow Inc||servicenow.com||United States||>1000M||>10000|
|NextGen Healthcare||nextgen.com||United States||200M-1000M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Bright Pattern has a market share of about 0.1%. Other major and competing products in this category include:
Bright Pattern cloud contact center software improves customer experience and agent efficiency by using an advanced cloud platform combined with excellent support and services.
Looking at Bright Pattern customers by industry, we find that Information Technology and Services (14%), Financial Services (8%) and Computer Software (6%) are the largest segments.
75% of Bright Pattern customers are in United States and 8% are in United Kingdom.
Of all the customers that are using Bright Pattern, 24% are small (<50 employees), 29% are medium-sized and 34% are large (>1000 employees).
Of all the customers that are using Bright Pattern, 42% are small (<$50M), 8% are medium-sized and 33% are large (>$1000M).