We have data on 291 companies that use Oracle InQuira. The companies using Oracle InQuira are most often found in United States and in the Computer Software industry. Oracle InQuira is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Oracle InQuira usage goes back as far as 5 years and 1 months.
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Oracle InQuira has a market share of about 0.1%. Other major and competing products in this category include:
Oracle InQuira provides best-in-class knowledge management solutions that support web self-service, agent-assisted service, and customer communities. Oracle acquired InQuira to provide customers with advanced search and a scalable knowledge management platform as a part of a comprehensive CRM solution.
Looking at Oracle InQuira customers by industry, we find that Computer Software (32%), Information Technology and Services (9%) and Financial Services (7%) are the largest segments.
65% of Oracle InQuira customers are in United States and 7% are in United Kingdom.
Of all the customers that are using Oracle InQuira, a majority (63%) are large (>1000 employees), 13% are small (<50 employees) and 22% are medium-sized.
Of all the customers that are using Oracle InQuira, a majority (58%) are large (>$1000M), 22% are small (<$50M) and 13% are medium-sized.