We have data on 198 companies that use ProProfs Knowledge Base Software. The companies using ProProfs Knowledge Base Software are most often found in United States and in the Retail industry. ProProfs Knowledge Base Software is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for ProProfs Knowledge Base Software usage goes back as far as 3 years and 1 months.
|DASI Solutions L.L.C.||dasisolutions.com||United States||10M-50M||50-200|
|Via Trading||viatrading.com||United States||10M-50M||50-200|
|Ultimate Washer Inc||ultimatewasher.com||United States||1M-10M||10-50|
|Your Credit Union Ltd||yourcu.com||Canada||10M-50M||50-200|
|Winegard Company||winegard.com||United States||50M-100M||500-1000|
We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including Customer Service Management. In the Customer Service Management category, ProProfs Knowledge Base Software has a market share of about 0.1%. Other major and competing products in this category include:
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ's to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
Looking at ProProfs Knowledge Base Software customers by industry, we find that Retail (6%) is the largest segment.
51% of ProProfs Knowledge Base Software customers are in United States, 9% are in India, 8% are in United Kingdom and 6% are in Canada.