We have data on 301 companies that use ProProfs Knowledge Base Software. ProProfs Knowledge Base Software is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for ProProfs Knowledge Base Software usage goes back as far as 4 years and 3 months.
|Company||PROFESSIONAL MEDICAL, INC|
|Company||United Performance Metals, Inc.|
|PROFESSIONAL MEDICAL, INC||promedsupply.com||United States||10M-50M||50-200|
|United Performance Metals, Inc.||upmet.com||United States||0M-1M||1-10|
|Batia Infotech||proprofs.com||United States||1M-10M||10-50|
|Winegard Company||winegard.com||United States||50M-100M||500-1000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, ProProfs Knowledge Base Software has a market share of about 0.1%. Other major and competing products in this category include:
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ's to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms. Organizations can easily share important information to train their sales, customer service and support teams. It is also an effective method for introducing new hires to company procedures during the onboarding process. ProProfs Knowledge Base improves productivity by making it easy for employees and customers to instantly find what they're looking for, whenever and wherever they need it. ProProfs Knowledge Base Software eliminates the need to answer the same questions over and over again.
48% of ProProfs Knowledge Base Software customers are in United States, 9% are in United Kingdom, 8% are in India and 5% are in Canada.
Of all the customers that are using ProProfs Knowledge Base Software, a majority (64%) are small (<50 employees), 6% are large (>1000 employees) and 27% are medium-sized.
Of all the customers that are using ProProfs Knowledge Base Software, a majority (73%) are small (<$50M), 6% are large (>$1000M) and 13% are medium-sized.