We have data on 4,145 companies that use Comm100. The companies using Comm100 are most often found in United States and in the Information Technology and Services industry. Comm100 is most often used by companies with 1-10 employees and 1M-10M dollars in revenue. Our data for Comm100 usage goes back as far as 2 years and 4 months.
|Company||Advanced Thermal Solutions, Inc.|
|Company||Stiles Machinery Inc.|
|Company||California State University-Stanislaus|
|Advanced Thermal Solutions, Inc.||qats.com||United States||10M-50M||10-50|
|Stiles Machinery Inc.||stilesmachinery.com||United States||50M-100M||200-500|
|California State University-Stanislaus||csustan.edu||United States||100M-200M||1000-5000|
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Comm100 has a market share of about 0.4%. Other major and competing products in this category include:
Comm100 is an Omni-channel customer engagement platform designed for companies that helps customers to communicate through digital channels like chat, email, social media and texting. It has Live chat, Omnichannel and AI solutions that provide real-time, personalized conversations with the customers.
Looking at Comm100 customers by industry, we find that Information Technology and Services (6%), Retail (6%) and Computer Software (5%) are the largest segments.
36% of Comm100 customers are in United States, 9% are in India and 7% are in United Kingdom.
Of all the customers that are using Comm100, a majority (58%) are small (<50 employees), 10% are large (>1000 employees) and 31% are medium-sized.
Of all the customers that are using Comm100, a majority (70%) are small (<$50M), 8% are large (>$1000M) and 15% are medium-sized.